Sub-function
Solution & Proposal
Owns proposal work end to end inside Sales. Runs 3 lines across 20 stations, drains the repeatable share into the O2C tower, and holds 4 human gates.
Estate rating
BBB
74 / 100
Configuration, drafting and compliance mapping are near-touchless. Bid/no-bid and any non-standard legal language stay human.
Agents
9
Lines
3
Units / wk
3,726
Timetable vs actual
5.8h → 7.2h
Cost / unit
$7.79
was $30
Run-rate saving
$4.3M
annualized at this volume
The 9 agents running this sub-function
Grouped by what they are for, not by where they sit. The agent org is process-shaped.
Proposal Orchestrator
Owns the solution & proposal lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.
ceiling A3 · escalates to Escalates to Director, Solution Consulting when the unit falls outside the decision envelope or confidence drops below the floor.
Requirements Extraction Agent
Runs the repeatable portion of solution & proposal inside the shared transaction spine at spine cost and spine controls.
ceiling A3 · escalates to Escalates to Director, Solution Consulting when the unit falls outside the decision envelope or confidence drops below the floor.
Proposal Drafting Agent
Runs the repeatable portion of solution & proposal inside the shared transaction spine at spine cost and spine controls.
ceiling A3 · escalates to Escalates to Director, Solution Consulting when the unit falls outside the decision envelope or confidence drops below the floor.
Solution Configuration Agent
Executes the solution & proposal step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Solution Consulting when the unit falls outside the decision envelope or confidence drops below the floor.
Reference Selection Agent
Executes the solution & proposal step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Solution Consulting when the unit falls outside the decision envelope or confidence drops below the floor.
Pricing Assembly Agent
Executes the solution & proposal step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Solution Consulting when the unit falls outside the decision envelope or confidence drops below the floor.
Compliance Matrix Agent
Executes the solution & proposal step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Solution Consulting when the unit falls outside the decision envelope or confidence drops below the floor.
Proposal Quality Agent
Watches solution & proposal continuously. Detects drift, quantifies it, and routes what matters without waiting for a reporting cycle.
ceiling A3 · escalates to Escalates to Director, Solution Consulting when the unit falls outside the decision envelope or confidence drops below the floor.
Solution & Proposal Challenger Agent
Adversarial reviewer for solution & proposal. Argues the opposite case on every position and flags where the evidence does not carry the claim.
ceiling A3 · escalates to Escalates when a ratified position is still running against a break condition it flagged.
Estate rating breakdown
Seven control dimensions. Judgment readiness runs against autonomy on purpose.
People
What the humans stopped doing, and what they do now.
Redeployed into data stewardship and evidence quality.
Lines running in this sub-function
Each line is a workflow. Click a line to walk it station by station.
Strategy positions this sub-function holds
An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.
Solution & Proposal Operating Position
Rejectedv2Which parts of solution & proposal should deliberately stay human, and how do we defend that against a cost argument?
Hold the ceiling at A3 for solution & proposal. Configuration, drafting and compliance mapping are near-touchless. Bid/no-bid and any non-standard legal language stay human. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.
confidence
76%
The challenge — Solution & Proposal Challenger Agent
Solution & Proposal Challenger Agent argues the recommendation leans on 4 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.
Break conditions
- ·Override rate rises above 15 percent for two consecutive months
- ·Cost per proposal stops falling while volume keeps rising
- ·A control failure in this lane reaches a customer or a regulator
Evidence gaps
- ·No external comparator on a like-for-like unit definition
- ·Exception cases under $30k are sampled, not fully measured
| Alternative considered | Cost | Risk | Verdict |
|---|---|---|---|
| Hold the current position | $271k run rate | Known and priced. Cedes ground if comparators move faster. | live |
| Raise the ceiling one level now | $1098k to build controls | Override rate is 10 percent; raising the ceiling before that settles imports the error into production. | rejected on evidence |
| Move the exception tail to the spine | $267k transition | Loses local context. Rework risk on the cases that are hardest to recover. | under review |
Policy register
The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.
| Ref | Rule | Scope | Owner agent | Approved by | Version | Status |
|---|---|---|---|---|---|---|
| SL5-POL-200 | Solution & Proposal Decision Envelope Agents in this lane may act without a human when the proposal sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock. binds 6 agents · LATAM · US | envelope | Proposal Orchestrator | Director, Solution Consulting | v1.2 | Active |
| SL5-POL-201 | Solution & Proposal Evidence Standard Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision. binds 6 agents · EU · UK | evidence | Proposal Orchestrator | Director, Solution Consulting | v1.8 | Active |
| SL5-POL-202 | Solution & Proposal Escalation Rule Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires. Director, Solution Consulting owns the response clock. binds 6 agents · APAC | escalation | Proposal Orchestrator | Director, Solution Consulting | v3.2 | Active |
| SL5-POL-203 | Solution & Proposal Autonomy Ceiling The ceiling for this lane is 84 on the platform scale. Configuration, drafting and compliance mapping are near-touchless. Bid/no-bid and any non-standard legal language stay human. The ceiling is a governance decision, not a technical limit, and only Director, Solution Consulting can propose moving it. binds 6 agents · EU · UK · US | ceiling | Proposal Orchestrator | Director, Solution Consulting | v5.4 | Active |