Sub-function
Partner & Channel
Owns partner deal work end to end inside Sales. Runs 3 lines across 15 stations, drains the repeatable share into the O2C tower, and holds 2 human gates.
Estate rating
BBB
71 / 100
Registration and enablement are automated. Channel conflict is a relationship decision with revenue consequences on both sides, so a human always rules on it.
Agents
9
Lines
3
Units / wk
13,725
Timetable vs actual
17.2h → 18.3h
Cost / unit
$5.69
was $13
Run-rate saving
$5.2M
annualized at this volume
The 9 agents running this sub-function
Grouped by what they are for, not by where they sit. The agent org is process-shaped.
Channel Orchestrator
Owns the partner & channel lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.
ceiling A3 · escalates to Escalates to VP Partners & Alliances when the unit falls outside the decision envelope or confidence drops below the floor.
Partner Recruitment Agent
Runs the repeatable portion of partner & channel inside the shared transaction spine at spine cost and spine controls.
ceiling A3 · escalates to Escalates to VP Partners & Alliances when the unit falls outside the decision envelope or confidence drops below the floor.
Partner Enablement Agent
Runs the repeatable portion of partner & channel inside the shared transaction spine at spine cost and spine controls.
ceiling A3 · escalates to Escalates to VP Partners & Alliances when the unit falls outside the decision envelope or confidence drops below the floor.
Deal Registration Agent
Executes the partner & channel step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to VP Partners & Alliances when the unit falls outside the decision envelope or confidence drops below the floor.
Channel Conflict Agent
Executes the partner & channel step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to VP Partners & Alliances when the unit falls outside the decision envelope or confidence drops below the floor.
Co-sell Coordination Agent
Executes the partner & channel step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to VP Partners & Alliances when the unit falls outside the decision envelope or confidence drops below the floor.
Partner Performance Agent
Executes the partner & channel step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to VP Partners & Alliances when the unit falls outside the decision envelope or confidence drops below the floor.
Channel Strategy Agent
Authors positions on partner & channel. Frames the question, models the options, and writes a recommendation a human can ratify or reject.
ceiling A3 · escalates to Escalates when two options sit inside the confidence band and the evidence cannot separate them.
Partner & Channel Challenger Agent
Adversarial reviewer for partner & channel. Argues the opposite case on every position and flags where the evidence does not carry the claim.
ceiling A3 · escalates to Escalates when a ratified position is still running against a break condition it flagged.
Estate rating breakdown
Seven control dimensions. Judgment readiness runs against autonomy on purpose.
People
What the humans stopped doing, and what they do now.
Redeployed into control design and independent testing.
Lines running in this sub-function
Each line is a workflow. Click a line to walk it station by station.
Strategy positions this sub-function holds
An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.
Partner & Channel Operating Position
Ratifiedv1What operating shape carries twice the current partner deal volume without adding headcount, and what breaks first if we are wrong?
Hold the ceiling at A3 for partner & channel. Registration and enablement are automated. Channel conflict is a relationship decision with revenue consequences on both sides, so a human always rules on it. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.
confidence
62%
The challenge — Partner & Channel Challenger Agent
Partner & Channel Challenger Agent argues the recommendation leans on 5 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.
Break conditions
- ·Override rate rises above 10 percent for two consecutive months
- ·Cost per partner deal stops falling while volume keeps rising
- ·A control failure in this lane reaches a customer or a regulator
Evidence gaps
- ·No external comparator on a like-for-like unit definition
- ·Exception cases under $57k are sampled, not fully measured
| Alternative considered | Cost | Risk | Verdict |
|---|---|---|---|
| Hold the current position | $515k run rate | Known and priced. Cedes ground if comparators move faster. | not selected |
| Raise the ceiling one level now | $1387k to build controls | Override rate is 6 percent; raising the ceiling before that settles imports the error into production. | rejected on evidence |
| Move the exception tail to the spine | $305k transition | Loses local context. Rework risk on the cases that are hardest to recover. | selected |
Ratified 8 months ago. Measured since: cost per partner deal fell 18 percent against a forecast of 35 percent.
Policy register
The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.
| Ref | Rule | Scope | Owner agent | Approved by | Version | Status |
|---|---|---|---|---|---|---|
| SL8-POL-200 | Partner & Channel Decision Envelope Agents in this lane may act without a human when the partner deal sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock. binds 6 agents · APAC | envelope | Channel Orchestrator | VP Partners & Alliances | v5.7 | Active |
| SL8-POL-201 | Partner & Channel Evidence Standard Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision. binds 6 agents · LATAM · US | evidence | Channel Orchestrator | VP Partners & Alliances | v3.0 | Active |