Sub-function
Supplier Onboarding
Owns supplier record work end to end inside Procurement & Source-to-Pay. Runs 3 lines across 18 stations, drains the repeatable share into the S2P tower, and holds 4 human gates.
Estate rating
A
78 / 100
Registration and screening are automated. Bank-detail verification is a hard human gate with callback — supplier payment fraud is the single most common loss event in this process.
Agents
8
Lines
3
Units / wk
14,942
Timetable vs actual
11.9h → 12.8h
Cost / unit
$9.88
was $31
Run-rate saving
$16.8M
annualized at this volume
The 8 agents running this sub-function
Grouped by what they are for, not by where they sit. The agent org is process-shaped.
Supplier Onboarding Orchestrator
Owns the supplier onboarding lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.
ceiling A3 · escalates to Escalates to Director, Supplier Management when the unit falls outside the decision envelope or confidence drops below the floor.
Registration Agent
Runs the repeatable portion of supplier onboarding inside the shared transaction spine at spine cost and spine controls.
ceiling A3 · escalates to Escalates to Director, Supplier Management when the unit falls outside the decision envelope or confidence drops below the floor.
Due Diligence Agent
Executes the supplier onboarding step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Supplier Management when the unit falls outside the decision envelope or confidence drops below the floor.
Sanctions & Screening Agent
Executes the supplier onboarding step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Supplier Management when the unit falls outside the decision envelope or confidence drops below the floor.
Master Data Creation Agent
Executes the supplier onboarding step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Supplier Management when the unit falls outside the decision envelope or confidence drops below the floor.
Bank Detail Verification Agent
Holds the rules that bind every other agent in supplier onboarding. Versions them, tests them against live decisions, and blocks work that breaches them.
ceiling A3 · escalates to Escalates on any decision that would breach a live policy version, with the clause cited.
Onboarding Policy Agent
Holds the rules that bind every other agent in supplier onboarding. Versions them, tests them against live decisions, and blocks work that breaches them.
ceiling A3 · escalates to Escalates on any decision that would breach a live policy version, with the clause cited.
Supplier Onboarding Challenger Agent
Adversarial reviewer for supplier onboarding. Argues the opposite case on every position and flags where the evidence does not carry the claim.
ceiling A3 · escalates to Escalates when a ratified position is still running against a break condition it flagged.
Estate rating breakdown
Seven control dimensions. Judgment readiness runs against autonomy on purpose.
People
What the humans stopped doing, and what they do now.
Roles held flat; released hours absorbed volume growth rather than headcount reduction.
Lines running in this sub-function
Each line is a workflow. Click a line to walk it station by station.
Strategy positions this sub-function holds
An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.
Supplier Onboarding Operating Position
Ratifiedv4Which parts of supplier onboarding should deliberately stay human, and how do we defend that against a cost argument?
Hold the ceiling at A3 for supplier onboarding. Registration and screening are automated. Bank-detail verification is a hard human gate with callback — supplier payment fraud is the single most common loss event in this process. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.
confidence
78%
The challenge — Supplier Onboarding Challenger Agent
Supplier Onboarding Challenger Agent argues the recommendation leans on 3 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.
Break conditions
- ·Override rate rises above 8 percent for two consecutive months
- ·Cost per supplier record stops falling while volume keeps rising
- ·A control failure in this lane reaches a customer or a regulator
Evidence gaps
- ·No external comparator on a like-for-like unit definition
- ·Exception cases under $40k are sampled, not fully measured
| Alternative considered | Cost | Risk | Verdict |
|---|---|---|---|
| Hold the current position | $709k run rate | Known and priced. Cedes ground if comparators move faster. | not selected |
| Raise the ceiling one level now | $1702k to build controls | Override rate is 7 percent; raising the ceiling before that settles imports the error into production. | rejected on evidence |
| Move the exception tail to the spine | $1101k transition | Loses local context. Rework risk on the cases that are hardest to recover. | selected |
Ratified 3 months ago. Measured since: cost per supplier record fell 23 percent against a forecast of 21 percent.
Policy register
The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.
| Ref | Rule | Scope | Owner agent | Approved by | Version | Status |
|---|---|---|---|---|---|---|
| PR6-POL-200 | Supplier Onboarding Decision Envelope Agents in this lane may act without a human when the supplier record sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock. binds 4 agents · LATAM · US | envelope | Bank Detail Verification Agent | Director, Supplier Management | v2.6 | Active |
| PR6-POL-201 | Supplier Onboarding Evidence Standard Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision. binds 4 agents · EU · UK · US | evidence | Bank Detail Verification Agent | Director, Supplier Management | v4.7 | Active |
| PR6-POL-202 | Supplier Onboarding Escalation Rule Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires. Director, Supplier Management owns the response clock. binds 4 agents · APAC | escalation | Bank Detail Verification Agent | Director, Supplier Management | v4.1 | Active |
| PR6-POL-203 | Supplier Onboarding Autonomy Ceiling The ceiling for this lane is 79 on the platform scale. Registration and screening are automated. Bank-detail verification is a hard human gate with callback — supplier payment fraud is the single most common loss event in this process. The ceiling is a governance decision, not a technical limit, and only Director, Supplier Management can propose moving it. binds 4 agents · EU · UK · US | ceiling | Bank Detail Verification Agent | Director, Supplier Management | v3.2 | Superseded |