LensReading which lens this session carries.
Marketing/Demand Generation

Sub-function

Demand Generation

Owns campaign work end to end inside Marketing. Runs 3 lines across 17 stations, drains the repeatable share into the A2L tower, and holds 3 human gates.

orchestrator Demand Gen Orchestratorhuman owner VP Demand Generation routes into a2l

Estate rating

A

78 / 100

autonomy 80%cap 88%

Bidding, allocation and creative rotation run inside a spend envelope with no human in the loop. Launch and envelope changes are approved once, then the agent runs.

Agents

9

Lines

3

Units / wk

9,293

Timetable vs actual

19.3h → 21.3h

Cost / unit

$17

was $52

Run-rate saving

$16.7M

annualized at this volume

The 9 agents running this sub-function

Grouped by what they are for, not by where they sit. The agent org is process-shaped.

OrchestratorOwns the queue and arbitrates between desks.

Demand Gen Orchestrator

Owns the demand generation lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.

ObserveA3127 / 24h88%5% ovr$11/task

ceiling A4 · escalates to Escalates to VP Demand Generation when the unit falls outside the decision envelope or confidence drops below the floor.

AI GBSRuns the shared transaction spine.

Audience Build Agent

Runs the repeatable portion of demand generation inside the shared transaction spine at spine cost and spine controls.

AI GBSA4200 / 24h97%4% ovr$0.51/task

ceiling A4 · escalates to Escalates to VP Demand Generation when the unit falls outside the decision envelope or confidence drops below the floor.

Creative Variant Agent

Runs the repeatable portion of demand generation inside the shared transaction spine at spine cost and spine controls.

AI GBSA41,119 / 24h97%6% ovr$0.39/task

ceiling A4 · escalates to Escalates to VP Demand Generation when the unit falls outside the decision envelope or confidence drops below the floor.

Budget Pacing Agent

Runs the repeatable portion of demand generation inside the shared transaction spine at spine cost and spine controls.

AI GBSA4602 / 24h96%5% ovr$0.45/task

ceiling A4 · escalates to Escalates to VP Demand Generation when the unit falls outside the decision envelope or confidence drops below the floor.

TaskExecutes stations on a line.

Channel Allocation Agent

Executes the demand generation step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA43,651 / 24h99%3% ovr$0.06/task

ceiling A4 · escalates to Escalates to VP Demand Generation when the unit falls outside the decision envelope or confidence drops below the floor.

Bid Optimization Agent

Executes the demand generation step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA4888 / 24h92%4% ovr$0.23/task

ceiling A4 · escalates to Escalates to VP Demand Generation when the unit falls outside the decision envelope or confidence drops below the floor.

Landing Page Agent

Executes the demand generation step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA42,584 / 24h90%7% ovr$0.48/task

ceiling A4 · escalates to Escalates to VP Demand Generation when the unit falls outside the decision envelope or confidence drops below the floor.

Lead Scoring Agent

Executes the demand generation step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA41,488 / 24h91%8% ovr$0.46/task

ceiling A4 · escalates to Escalates to VP Demand Generation when the unit falls outside the decision envelope or confidence drops below the floor.

ChallengerPaid to disagree before a human has to.

Demand Generation Challenger Agent

Adversarial reviewer for demand generation. Argues the opposite case on every position and flags where the evidence does not carry the claim.

StrategyA274 / 24h89%6% ovr$8.87/task

ceiling A4 · escalates to Escalates when a ratified position is still running against a break condition it flagged.

Estate rating breakdown

Seven control dimensions. Judgment readiness runs against autonomy on purpose.

Control Coverage85
Evidence Quality77
Override Discipline88
Data Integrity75
Recovery Readiness73
Cost Transparency94
Judgment Readiness54

People

What the humans stopped doing, and what they do now.

headcount on this work72.334.9 FTE

Redeployed into customer-facing escalation ownership.

inference cost per unit$3.53

Lines running in this sub-function

Each line is a workflow. Click a line to walk it station by station.

7 clear4 evidenced3 held
MK3ACampaign LaunchTransactional · 8 stations

Brief

4 q

Build audience

1 live

Generate variants

25 q

Brand check

2 live

Legal check

1 live

Launch

8 q

Optimize

35 q

Report

41 q

MK3BAlways-on OptimizationTransactional · 4 stations

Read performance

46 q

Reallocate budget

2 live

Rotate creative

2 live

Flag anomaly

5 q

MK3CLead HandoffTransactional · 5 stations

Score

1 live

Enrich

1 live

Route

4 live

Confirm acceptance

46 q

Recycle

32 q

Strategy positions this sub-function holds

An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.

MK3-POS-100

Demand Generation Operating Position

Draftv1

Should campaign work stay in the shared transaction spine, or come back inside the function where the context lives?

Hold the ceiling at A4 for demand generation. Bidding, allocation and creative rotation run inside a spend envelope with no human in the loop. Launch and envelope changes are approved once, then the agent runs. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.

confidence

72%

The challenge — Demand Generation Challenger Agent

Demand Generation Challenger Agent argues the recommendation leans on 5 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.

Break conditions

  • ·Override rate rises above 6 percent for two consecutive months
  • ·Cost per campaign stops falling while volume keeps rising
  • ·A control failure in this lane reaches a customer or a regulator

Evidence gaps

  • ·No independent test of the control evidence behind the touchless rate
Alternative consideredCostRiskVerdict
Hold the current position$348k run rateKnown and priced. Cedes ground if comparators move faster.live
Raise the ceiling one level now$1784k to build controlsOverride rate is 5 percent; raising the ceiling before that settles imports the error into production.rejected on evidence
Move the exception tail to the spine$709k transitionLoses local context. Rework risk on the cases that are hardest to recover.under review
authored by Demand Gen Orchestratorratifier VP Demand Generation3 stated assumptions

Policy register

The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.

RefRuleScopeOwner agentApproved byVersionStatus
MK3-POL-200

Demand Generation Decision Envelope

Agents in this lane may act without a human when the campaign sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock.

binds 6 agents · APAC

envelopeDemand Gen OrchestratorVP Demand Generationv5.1Active
MK3-POL-201

Demand Generation Evidence Standard

Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision.

binds 6 agents · US · Canada

evidenceDemand Gen OrchestratorVP Demand Generationv3.8Active
MK3-POL-202

Demand Generation Escalation Rule

Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires. VP Demand Generation owns the response clock.

binds 6 agents · Global

escalationDemand Gen OrchestratorVP Demand Generationv2.7Active
MK3-POL-203

Demand Generation Autonomy Ceiling

The ceiling for this lane is 88 on the platform scale. Bidding, allocation and creative rotation run inside a spend envelope with no human in the loop. Launch and envelope changes are approved once, then the agent runs. The ceiling is a governance decision, not a technical limit, and only VP Demand Generation can propose moving it.

binds 6 agents · LATAM · US

ceilingDemand Gen OrchestratorVP Demand Generationv1.4Active