Sub-function
HR AI-IT
Owns change work end to end inside Human Resources. Runs 3 lines across 19 stations, drains the repeatable share into the H2R tower, and holds 4 human gates.
Estate rating
BBB
72 / 100
Data remediation and monitoring run autonomously. Production config changes and — critically — promoting any agent to a higher autonomy level require a named human approver.
Agents
9
Lines
3
Units / wk
14,173
Timetable vs actual
11.2h → 10.6h
Cost / unit
$8.92
was $25
Run-rate saving
$12.0M
annualized at this volume
The 9 agents running this sub-function
Grouped by what they are for, not by where they sit. The agent org is process-shaped.
HR Tech Orchestrator
Owns the hr ai-it lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.
ceiling A3 · escalates to Escalates to Director, HR Technology when the unit falls outside the decision envelope or confidence drops below the floor.
HRIS Data Quality Agent
Watches hr ai-it continuously. Detects drift, quantifies it, and routes what matters without waiting for a reporting cycle.
ceiling A3 · escalates to Escalates to Director, HR Technology when the unit falls outside the decision envelope or confidence drops below the floor.
Integration Health Monitor
Watches hr ai-it continuously. Detects drift, quantifies it, and routes what matters without waiting for a reporting cycle.
ceiling A3 · escalates to Escalates to Director, HR Technology when the unit falls outside the decision envelope or confidence drops below the floor.
Agent Performance Monitor
Holds the rules that bind every other agent in hr ai-it. Versions them, tests them against live decisions, and blocks work that breaches them.
ceiling A3 · escalates to Escalates on any decision that would breach a live policy version, with the clause cited.
Access & SoD Agent
Holds the rules that bind every other agent in hr ai-it. Versions them, tests them against live decisions, and blocks work that breaches them.
ceiling A3 · escalates to Escalates on any decision that would breach a live policy version, with the clause cited.
Config Change Agent
Executes the hr ai-it step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, HR Technology when the unit falls outside the decision envelope or confidence drops below the floor.
Vendor & License Agent
Executes the hr ai-it step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, HR Technology when the unit falls outside the decision envelope or confidence drops below the floor.
HR Tech Strategy Agent
Authors positions on hr ai-it. Frames the question, models the options, and writes a recommendation a human can ratify or reject.
ceiling A3 · escalates to Escalates when two options sit inside the confidence band and the evidence cannot separate them.
HR AI-IT Challenger Agent
Adversarial reviewer for hr ai-it. Argues the opposite case on every position and flags where the evidence does not carry the claim.
ceiling A3 · escalates to Escalates when a ratified position is still running against a break condition it flagged.
Estate rating breakdown
Seven control dimensions. Judgment readiness runs against autonomy on purpose.
People
What the humans stopped doing, and what they do now.
Redeployed into data stewardship and evidence quality.
Lines running in this sub-function
Each line is a workflow. Click a line to walk it station by station.
Strategy positions this sub-function holds
An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.
HR AI-IT Operating Position
Draftv4Is the current cost per change defensible against external comparators once inference spend is counted in full?
Hold the ceiling at A3 for hr ai-it. Data remediation and monitoring run autonomously. Production config changes and — critically — promoting any agent to a higher autonomy level require a named human approver. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.
confidence
72%
The challenge — HR AI-IT Challenger Agent
HR AI-IT Challenger Agent argues the recommendation leans on 4 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.
Break conditions
- ·Override rate rises above 13 percent for two consecutive months
- ·Cost per change stops falling while volume keeps rising
- ·A control failure in this lane reaches a customer or a regulator
Evidence gaps
- ·No external comparator on a like-for-like unit definition
- ·Exception cases under $11k are sampled, not fully measured
| Alternative considered | Cost | Risk | Verdict |
|---|---|---|---|
| Hold the current position | $370k run rate | Known and priced. Cedes ground if comparators move faster. | live |
| Raise the ceiling one level now | $378k to build controls | Override rate is 8 percent; raising the ceiling before that settles imports the error into production. | rejected on evidence |
| Move the exception tail to the spine | $786k transition | Loses local context. Rework risk on the cases that are hardest to recover. | under review |
Policy register
The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.
| Ref | Rule | Scope | Owner agent | Approved by | Version | Status |
|---|---|---|---|---|---|---|
| HR11-POL-200 | HR AI-IT Decision Envelope Agents in this lane may act without a human when the change sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock. binds 2 agents · Global · EU | envelope | Agent Performance Monitor | Director, HR Technology | v4.0 | Active |
| HR11-POL-201 | HR AI-IT Evidence Standard Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision. binds 2 agents · EU · UK | evidence | Agent Performance Monitor | Director, HR Technology | v4.3 | Active |
| HR11-POL-202 | HR AI-IT Escalation Rule Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires. Director, HR Technology owns the response clock. binds 2 agents · APAC | escalation | Agent Performance Monitor | Director, HR Technology | v5.3 | Active |
| HR11-POL-203 | HR AI-IT Autonomy Ceiling The ceiling for this lane is 74 on the platform scale. Data remediation and monitoring run autonomously. Production config changes and — critically — promoting any agent to a higher autonomy level require a named human approver. The ceiling is a governance decision, not a technical limit, and only Director, HR Technology can propose moving it. binds 2 agents · US · Canada | ceiling | Agent Performance Monitor | Director, HR Technology | v5.2 | Active |