LensReading which lens this session carries.

Standard operating procedure · PR1A · Procurement & Source-to-Pay

Category Strategy Refresh

Judgment procedure owned by Category Strategy in Procurement & Source-to-Pay. 8 numbered steps, 1 of them a person deciding and 7 of them agent work …

Procedure code

PR1A

Judgment

Rule versions in force

v4.1 · v5.1

2 governing rules stacked over it

In force since

2024-10-09

Earliest effective date across those rules

Last reviewed

2026-07-27

Latest review date across those rules

Rules approved by

1

VP Category Management

Rule health

2/2

0 under review · 0 superseded

There is no document register behind this header. The version, the dates and the approver names are read off the governing rules this procedure runs inside, which is the closest thing the estate holds to a document control record. Nobody wrote these procedures. There is no document library behind this page and no Word file anywhere in the estate. Every procedure below is generated from rows this platform already holds: the line and its ordered stations, the owning team and the person accountable for it, the policy items bound to that team, and the governance gates seeded against the function. The steps, the owners, the gates, the approvers, the dwell times and the volumes are read straight off those rows. The sentences that join them together are generated. Read a procedure as the estate describing itself, not as a document somebody signed.

Purpose and scope

What this procedure is for and where it stops

To run category strategy refresh to one repeatable standard inside Category Strategy, part of Procurement & Source-to-Pay.

Entry condition

Runs judgment. Starts when a break condition on a live position fires.

Exit condition

The unit clears publish.

In scope

  • Every unit of category strategy refresh raised inside Category Strategy, from the trigger below through to the final step.
  • 7 of the 8 steps, which run without a person present.
  • 1 decision that stops the line until a named person releases it.

Out of scope

  • Anything outside the envelope set by the owning team. It leaves the line at a gate and becomes the named approver's decision.
  • Work that belongs to another function. This line records no handoff, so nothing leaves it mid-flow.
  • The 1 step carried on the shared AI GBS spine. They are done for this line but not by this function.

Who owns it

Runs the line

Category Strategy Orchestrator

Accountable person

VP Category Management

The end of the escalation path. Above them sits Procurement Chief of Staff for the function.

That team’s remit

Owns category plan work end to end inside Procurement & Source-to-Pay.

That remit describes the whole team, not this one procedure, so its counts are larger than the ones on this page.

Autonomy

42% now · ceiling 68%

Agents author the category strategy including the should-cost model.

The procedure, step by step

8 numbered steps · 1 of them stop for a person

A step is one station on the line.

No.StepWho does itWhat happensSystem of recordTime on the stepIn flight
01

Frame category

Agentstrategy

Market Structure Agent

Market Structure Agent performs this step unattended at the strategy layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials2.0 daysstandard 3.3 days39
02

Map market

Agentstrategy

Supply Base Mapping Agent

Supply Base Mapping Agent performs this step unattended at the strategy layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials28.4 hrsstandard 36.4 hrs37
03

Model should-cost

Agentstrategy

Demand Profile Agent

Demand Profile Agent performs this step unattended at the strategy layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials2.5 daysstandard 4.5 days43
04

Model options

Agentstrategy

Should-cost Modeling Agent

Should-cost Modeling Agent performs this step unattended at the strategy layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials12.0 hrsstandard 15.4 hrs46
05

Draft strategy

Agentstrategy

Category Strategy Agent

Category Strategy Agent performs this step unattended at the strategy layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials2.6 daysstandard 3.3 days16
06

Challenge

Agentstrategy

Make-Buy-Partner Agent

Make-Buy-Partner Agent performs this step unattended at the strategy layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials2.1 daysstandard 3.9 days11
07

Council ratify

HumanpolicyDecision

VP Category Management

Releases: VP Category Management

Work stops. VP Category Management reviews what the line has produced and either releases the unit or sends it back. Nothing downstream of this step runs until that decision is made.Holds until: Held for a named human when the unit exceeds the category plan decision envelope, when confidence falls below the floor, or when a policy clause is engaged.Group ERP — Financials33.1 hrsstandard 2.4 days9
08

Publish

GBSgbs

Category Strategy Orchestrator

Category Strategy Orchestrator performs this step unattended on the shared AI GBS transaction spine, outside the function, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials2.5 daysstandard 4.4 days31

The swimlane

The same steps, laid out by who is holding the work

Three lanes: a person deciding, an agent working, and the shared services spine.

Person1 station and 9% of the dwellAgent6 stations and 74% of the dwellShared spine1 station and 17% of the dwell2 crossings between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Run the procedure

One unit walked along that swimlane on the happy viable agentified path

Press run and a single unit enters at station 01. Each station takes exactly the dwell this platform records for it and is held by whoever the estate says holds it.

speed
worked clock
00:00
allowance clock
00:00
stations cleared
0/8
the happy path, worked time0 min of 14.9 days
the same run against its allowance0 min of 23.9 days
Human
decides · 1
Agent
does the work · 6
GBS
shared spine · 1
run log

Nothing has happened yet.

where the worked time goes14.9 days a unit
Person33 hrs · 9%Agent11.0 days · 74%Shared spine2.5 days · 17%2 crossings between lanes
what makes this path viable
  • The lanes are the recorded lanes. 1 of the 8 stations stop for a person and every one of them still does on this run.
  • Every one of the 1 decision is still taken by the person who holds it. The happy path is that each one is released first time, not that it is skipped.
  • The owning team is held to a 68% autonomy ceiling and this run sits at 91% unattended, inside it.
  • 1 system is attributed across the stations, and 0 of them are connected. Nothing in this run has been watched executing against a real system of record.
what would have to change

One decision, held by VP Category Management.

stays with a person
  • 07 Council ratify — The last decision on the line. Something on every procedure ends with a person, so this one is never offered.
what this run is, and what it is not

This is a run, not a forecast.

Happy means nothing goes wrong: no station raises an exception, no gate sends the unit back, no rework loop fires and nothing sits in a queue between stations.

The second clock is the allowance.

A decision may be handed to the agent lane only if two things hold …

The run reads the station rows only.

What this run does not model: arrival patterns, contention between procedures for the same person, shift patterns, weekends, learning curves, and the cost of anything.

Run it again, going wrong

The same unit, the same stations, broken the way the estate already records breaking

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

8 stations, nothing waiting, nothing sent back

0 min of 14.9 days

now Frame category · Market Structure Agent · 2.0 days

As the ledger has it

the same stations, plus 3 categories the estate already counts

0 min of 15.1 days

now Frame category · Market Structure Agent · 2.0 days

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

3 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Roles and responsibilities

9 named parties

The responsibility grid is assigned by a rule, not lifted from a chart.

PartyRACIStepsDutyEscalates to

Category Strategy Orchestrator

orchestrator

Runs the line0Sequences this line, holds its timetable and decides what has to surface to a person. Raises to VP Category Management when a unit falls outside the envelope or confidence drops below the floor.

Market Structure Agent

agent

A2% autonomy · ceiling A2%

94% clean · 4% overridden

Responsible1Executes the category strategy step it owns, posts its evidence, and hands the unit to the next stage.Escalates to VP Category Management when the unit falls outside the decision envelope or confidence drops below the floor.

Supply Base Mapping Agent

agent

A2% autonomy · ceiling A2%

89% clean · 4% overridden

Responsible1Executes the category strategy step it owns, posts its evidence, and hands the unit to the next stage.Escalates to VP Category Management when the unit falls outside the decision envelope or confidence drops below the floor.

Demand Profile Agent

agent

A2% autonomy · ceiling A2%

91% clean · 1% overridden

Responsible1Executes the category strategy step it owns, posts its evidence, and hands the unit to the next stage.Escalates to VP Category Management when the unit falls outside the decision envelope or confidence drops below the floor.

Should-cost Modeling Agent

agent

A2% autonomy · ceiling A2%

95% clean · 5% overridden

Responsible1Executes the category strategy step it owns, posts its evidence, and hands the unit to the next stage.Escalates to VP Category Management when the unit falls outside the decision envelope or confidence drops below the floor.

Category Strategy Agent

agent

A2% autonomy · ceiling A2%

89% clean · 13% overridden

Responsible1Authors positions on category strategy. Escalates when two options sit inside the confidence band and the evidence cannot separate them.

Make-Buy-Partner Agent

agent

A2% autonomy · ceiling A2%

90% clean · 16% overridden

Responsible1Authors positions on category strategy. Escalates when two options sit inside the confidence band and the evidence cannot separate them.

VP Category Management

person

Accountable and responsible1Holds 1 decision on this line. Accountable to VP Category Management for the decisions held here.

Category Strategy Orchestrator

agent

A2% autonomy · ceiling A2%

87% clean · 9% overridden

Responsible1Owns the category strategy lane end to end. Escalates to VP Category Management when the unit falls outside the decision envelope or confidence drops below the floor.

Decision points and escalation

1 places this procedure stops

07 · Council ratify

33.1 hrs

Held for a named human when the unit exceeds the category plan decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

VP Category Management

Handoffs out of this procedure

Nothing leaves this procedure for another function. It completes inside Category Strategy.

The rules this procedure runs inside

2 governing rules

Category Strategy Decision Envelope

active

PR1-POL-200 · envelope · vv4.1

Agents in this lane may act without a human when the category plan sits inside the stated value, risk and confidence envelope.

Approved by VP Category Management · in force 2025-07-08 · reviewed 2026-07-27

Binds Market Structure Agent, Supply Base Mapping Agent, Demand Profile Agent, Should-cost Modeling Agent

EU · UK · US

Category Strategy Evidence Standard

active

PR1-POL-201 · evidence · vv5.1

Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path.

Approved by VP Category Management · in force 2024-10-09 · reviewed 2026-06-19

Binds Market Structure Agent, Supply Base Mapping Agent, Demand Profile Agent, Should-cost Modeling Agent

Global · EU

Systems this procedure touches

1 named · 0 connected

System attribution is a rule, not a reading.

SystemVendorDomainCriticalityStepsConnection
Group ERP — FinancialsSAP S/4HANAledgercritical8modeled

0 of the 1 systems on this procedure is connected to the platform, and none of the twenty-six in the estate register is. 1 of them are marked as taking a write back, which is a property of the system, not a live path from here.

How it performs

End to end

14.9 days

Summed from the time each step sits, standard 23.9 days — running at 62% of the standard.

Touchless

28%

Agent share

88%

A week

1

In flight

232

Effort a week

1,985 human minutes · 19,457 agent minutes

Volume multiplied by the time on each step.

Assurance over this procedure

4 governance gates sit above it

The twenty-four controls and eighteen exception classes in this platform are held at estate level …

GateWhat trips itWho releases itClockWaivable

Purchase order above $25,000

approval

Any PO above $25,000 or off approved catalog or unbudgetedCategory manager1 business dayNo

New supplier or bank-detail change

approval

Supplier onboarding or any change to payment banking detailsProcurement controller2 business daysNo

Payment above $100,000

approval

Payment release above $100,000Finance controllerPayment runNo

Single-source award or critical negotiation

escalation

Single-source exception or any negotiation affecting critical supplyChief Procurement Officer3 business daysNo

What this document is and is not

These procedures describe the modeled estate.

Actions

What is waiting on a person

What one procedure document gives you, and what to check before you treat it as the standard.

Operations

What this desk is allowed to start

A surface that only reports is not operable.

Trigger and bound

A procedure document prints purpose, scope, entry and exit, the numbered steps with the actor on each, the roles and their RACI position, the swimlane, the decision points and escalation, the handoffs, the governing rules with version and approver, the systems by rule and the timings.

Live observability

What the record shows right now

The whole library, by lane, so a single document can be read against the estate it came from.

Current distribution

2,748 steps

Agent, inside the function1,38951%
Agent, on the shared spine85131%
Person deciding at a gate50818%

Is policy and strategy coming to fruition

Whether the written intent is holding here

Half. The document is complete and every actor on it is measured

Not holding on the record

A procedure here carries a version, an approver, an in-force date and a last-review date.