LensReading which lens this session carries.

Standard operating procedure · PR10C · Procurement & Source-to-Pay

Term Optimization

Analytical procedure owned by Payment Interlock in Procurement & Source-to-Pay. 3 numbered steps, 1 of them a person deciding and 2 of them agent work …

Procedure code

PR10C

Analytical

Rule versions in force

v5.3 · v5.6 · v5.2 · v4.9

4 governing rules stacked over it

In force since

2025-03-13

Earliest effective date across those rules

Last reviewed

2026-07-13

Latest review date across those rules

Rules approved by

1

Director, Payment Operations

Rule health

3/4

1 under review · 0 superseded

There is no document register behind this header. The version, the dates and the approver names are read off the governing rules this procedure runs inside, which is the closest thing the estate holds to a document control record. Nobody wrote these procedures. There is no document library behind this page and no Word file anywhere in the estate. Every procedure below is generated from rows this platform already holds: the line and its ordered stations, the owning team and the person accountable for it, the policy items bound to that team, and the governance gates seeded against the function. The steps, the owners, the gates, the approvers, the dwell times and the volumes are read straight off those rows. The sentences that join them together are generated. Read a procedure as the estate describing itself, not as a document somebody signed.

Purpose and scope

What this procedure is for and where it stops

To run term optimization to one repeatable standard inside Payment Interlock, part of Procurement & Source-to-Pay.

Entry condition

Runs analytical. Starts when the cycle calendar fires.

Exit condition

The unit clears treasury review, released by Director, Payment Operations.

In scope

  • Every unit of term optimization raised inside Payment Interlock, from the trigger below through to the final step.
  • 2 of the 3 steps, which run without a person present.
  • 1 decision that stops the line until a named person releases it.

Out of scope

  • Anything outside the envelope set by the owning team. It leaves the line at a gate and becomes the named approver's decision.
  • Work that belongs to another function. This line hands off to finance and does not follow the unit there.
  • Shared-spine work. This line has none; every step is done inside the function.

Who owns it

Runs the line

Payment Interlock Orchestrator

Accountable person

Director, Payment Operations

The end of the escalation path. Above them sits Procurement Chief of Staff for the function.

That team’s remit

Owns payment run work end to end inside Procurement & Source-to-Pay.

That remit describes the whole team, not this one procedure, so its counts are larger than the ones on this page.

Autonomy

77% now · ceiling 78%

Payment selection and discount optimization are automated, but money leaving the company always has dual human approval.

The procedure, step by step

3 numbered steps · 1 of them stop for a person

A step is one station on the line.

No.StepWho does itWhat happensSystem of recordTime on the stepIn flight
01

Model working capital

Agentworkflow

Payment Proposal Agent

Payment Proposal Agent performs this step unattended at the workflow layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials6.5 hrsstandard 9.9 hrs16
02

Draft recommendation

Agentworkflow

Discount Capture Agent

Discount Capture Agent performs this step unattended at the workflow layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Source-to-Pay Suite11.7 hrsstandard 27.8 hrs45
03

Treasury review

HumanpolicyDecision

Director, Payment Operations

Releases: Director, Payment Operations

Work stops. Director, Payment Operations reviews what the line has produced and either releases the unit or sends it back. Nothing downstream of this step runs until that decision is made.Holds until: Held for a named human when the unit exceeds the payment run decision envelope, when confidence falls below the floor, or when a policy clause is engaged.Hands off to financeGroup ERP — Financials42.7 hrsstandard 2.4 days6

The swimlane

The same steps, laid out by who is holding the work

Three lanes: a person deciding, an agent working, and the shared services spine.

Person1 station and 70% of the dwellAgent2 stations and 30% of the dwellShared spine0 stations and 0% of the dwell1 crossing between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Group ERP — Financials
Source-to-Pay Suite
Group ERP — Financials
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Run the procedure

One unit walked along that swimlane on the happy viable agentified path

Press run and a single unit enters at station 01. Each station takes exactly the dwell this platform records for it and is held by whoever the estate says holds it.

speed
worked clock
00:00
allowance clock
00:00
stations cleared
0/3
the happy path, worked time0 min of 2.5 days
the same run against its allowance0 min of 4.0 days
Human
decides · 1
Agent
does the work · 2
GBS
shared spine · 0
run log

Nothing has happened yet.

where the worked time goes2.5 days a unit
Person43 hrs · 70%Agent18 hrs · 30%1 crossing between lanes
what makes this path viable
  • The lanes are the recorded lanes. 1 of the 3 stations stop for a person and every one of them still does on this run.
  • Every one of the 1 decision is still taken by the person who holds it. The happy path is that each one is released first time, not that it is skipped.
  • The owning team is held to a 78% autonomy ceiling and this run sits at 30% unattended, inside it.
  • 2 systems are attributed across the stations, and 0 of them are connected. Nothing in this run has been watched executing against a real system of record.
what would have to change

One decision, held by Director, Payment Operations.

stays with a person
  • 03 Treasury review — The last decision on the line. Something on every procedure ends with a person, so this one is never offered.
what this run is, and what it is not

This is a run, not a forecast.

Happy means nothing goes wrong: no station raises an exception, no gate sends the unit back, no rework loop fires and nothing sits in a queue between stations.

The second clock is the allowance.

A decision may be handed to the agent lane only if two things hold …

The run reads the station rows only.

What this run does not model: arrival patterns, contention between procedures for the same person, shift patterns, weekends, learning curves, and the cost of anything.

Run it again, going wrong

The same unit, the same stations, broken the way the estate already records breaking

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

3 stations, nothing waiting, nothing sent back

0 min of 2.5 days

now Model working capital · Payment Proposal Agent · 6.5 hrs

As the ledger has it

the same stations, plus 3 categories the estate already counts

0 min of 2.7 days

now Model working capital · Payment Proposal Agent · 6.5 hrs

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

3 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Roles and responsibilities

4 named parties

The responsibility grid is assigned by a rule, not lifted from a chart.

PartyRACIStepsDutyEscalates to

Payment Interlock Orchestrator

orchestrator

Runs the line0Sequences this line, holds its timetable and decides what has to surface to a person. Raises to Director, Payment Operations when a unit falls outside the envelope or confidence drops below the floor.

Payment Proposal Agent

agent

A3% autonomy · ceiling A3%

89% clean · 9% overridden

Responsible1Runs the repeatable portion of payment interlock inside the shared transaction spine at spine cost and spine controls.Escalates to Director, Payment Operations when the unit falls outside the decision envelope or confidence drops below the floor.

Discount Capture Agent

agent

A3% autonomy · ceiling A3%

89% clean · 4% overridden

Responsible1Executes the payment interlock step it owns, posts its evidence, and hands the unit to the next stage.Escalates to Director, Payment Operations when the unit falls outside the decision envelope or confidence drops below the floor.

Director, Payment Operations

person

Accountable and responsible1Holds 1 decision on this line. Accountable to Director, Payment Operations for the decisions held here.

Decision points and escalation

1 places this procedure stops

03 · Treasury review

42.7 hrs

Held for a named human when the unit exceeds the payment run decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

Director, Payment Operations

Handoffs out of this procedure

Step 03 Treasury review passes the work to finance.

The rules this procedure runs inside

4 governing rules

Payment Interlock Decision Envelope

under review

PR10-POL-200 · envelope · vv5.3

Agents in this lane may act without a human when the payment run sits inside the stated value, risk and confidence envelope.

Approved by Director, Payment Operations · in force 2025-03-13 · reviewed 2026-06-25

Binds Payment Proposal Agent, Discount Capture Agent, Payment Term Agent, Payment Run Agent

EU · UK · US

Payment Interlock Evidence Standard

active

PR10-POL-201 · evidence · vv5.6

Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path.

Approved by Director, Payment Operations · in force 2025-03-22 · reviewed 2026-06-16

Binds Payment Proposal Agent, Discount Capture Agent, Payment Term Agent, Payment Run Agent

Global · EU

Payment Interlock Escalation Rule

active

PR10-POL-202 · escalation · vv5.2

Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires.

Approved by Director, Payment Operations · in force 2026-05-19 · reviewed 2026-05-31

Binds Payment Proposal Agent, Discount Capture Agent, Payment Term Agent, Payment Run Agent

LATAM · US

Payment Interlock Autonomy Ceiling

active

PR10-POL-203 · ceiling · vv4.9

The ceiling for this lane is 78 on the platform scale.

Approved by Director, Payment Operations · in force 2026-04-15 · reviewed 2026-07-13

Binds Payment Proposal Agent, Discount Capture Agent, Payment Term Agent, Payment Run Agent

LATAM · US

Systems this procedure touches

2 named · 0 connected

System attribution is a rule, not a reading.

SystemVendorDomainCriticalityStepsConnection
Group ERP — FinancialsSAP S/4HANAledgercritical2modeled
Source-to-Pay SuiteSAP Aribaprocurementcritical1modeled

0 of the 2 systems on this procedure is connected to the platform, and none of the twenty-six in the estate register is. 2 of them are marked as taking a write back, which is a property of the system, not a live path from here.

How it performs

End to end

2.5 days

Summed from the time each step sits, standard 4.0 days — running at 63% of the standard.

Touchless

55%

Agent share

67%

A week

56

In flight

67

Effort a week

2,564 human minutes · 1,090 agent minutes

Volume multiplied by the time on each step.

Assurance over this procedure

4 governance gates sit above it

The twenty-four controls and eighteen exception classes in this platform are held at estate level …

GateWhat trips itWho releases itClockWaivable

Purchase order above $25,000

approval

Any PO above $25,000 or off approved catalog or unbudgetedCategory manager1 business dayNo

New supplier or bank-detail change

approval

Supplier onboarding or any change to payment banking detailsProcurement controller2 business daysNo

Payment above $100,000

approval

Payment release above $100,000Finance controllerPayment runNo

Single-source award or critical negotiation

escalation

Single-source exception or any negotiation affecting critical supplyChief Procurement Officer3 business daysNo

What this document is and is not

These procedures describe the modeled estate.

Actions

What is waiting on a person

What one procedure document gives you, and what to check before you treat it as the standard.

Operations

What this desk is allowed to start

A surface that only reports is not operable.

Trigger and bound

A procedure document prints purpose, scope, entry and exit, the numbered steps with the actor on each, the roles and their RACI position, the swimlane, the decision points and escalation, the handoffs, the governing rules with version and approver, the systems by rule and the timings.

Live observability

What the record shows right now

The whole library, by lane, so a single document can be read against the estate it came from.

Current distribution

2,748 steps

Agent, inside the function1,38951%
Agent, on the shared spine85131%
Person deciding at a gate50818%

Is policy and strategy coming to fruition

Whether the written intent is holding here

Half. The document is complete and every actor on it is measured

Not holding on the record

A procedure here carries a version, an approver, an in-force date and a last-review date.