LensReading which lens this session carries.

Standard operating procedure · AD7C · Administration

Disposal & Write-off

Transactional procedure owned by Fleet & Assets in Administration. 5 numbered steps, 1 of them a person deciding and 4 of them agent work …

Procedure code

AD7C

Transactional

Rule versions in force

v3.3 · v1.6

2 governing rules stacked over it

In force since

2024-12-08

Earliest effective date across those rules

Last reviewed

2026-04-26

Latest review date across those rules

Rules approved by

1

Director, Fleet & Assets

Rule health

2/2

0 under review · 0 superseded

There is no document register behind this header. The version, the dates and the approver names are read off the governing rules this procedure runs inside, which is the closest thing the estate holds to a document control record. Nobody wrote these procedures. There is no document library behind this page and no Word file anywhere in the estate. Every procedure below is generated from rows this platform already holds: the line and its ordered stations, the owning team and the person accountable for it, the policy items bound to that team, and the governance gates seeded against the function. The steps, the owners, the gates, the approvers, the dwell times and the volumes are read straight off those rows. The sentences that join them together are generated. Read a procedure as the estate describing itself, not as a document somebody signed.

Purpose and scope

What this procedure is for and where it stops

To run disposal & write-off to one repeatable standard inside Fleet & Assets, part of Administration.

Entry condition

Runs transactional. Starts when a threshold is crossed.

Exit condition

The unit clears post.

In scope

  • Every unit of disposal & write-off raised inside Fleet & Assets, from the trigger below through to the final step.
  • 4 of the 5 steps, which run without a person present.
  • 1 decision that stops the line until a named person releases it.

Out of scope

  • Anything outside the envelope set by the owning team. It leaves the line at a gate and becomes the named approver's decision.
  • Work that belongs to another function. This line hands off to finance and does not follow the unit there.
  • The 1 step carried on the shared AI GBS spine. They are done for this line but not by this function.

Who owns it

Runs the line

Fleet & Asset Orchestrator

Accountable person

Director, Fleet & Assets

The end of the escalation path. Above them sits Administration Chief of Staff for the function.

That team’s remit

Owns asset work end to end inside Administration.

That remit describes the whole team, not this one procedure, so its counts are larger than the ones on this page.

Autonomy

78% now · ceiling 84%

Register, utilization and scheduled maintenance are sensor-driven.

The procedure, step by step

5 numbered steps · 1 of them stop for a person

A step is one station on the line.

No.StepWho does itWhat happensSystem of recordTime on the stepIn flight
01

Flag

Agentworkflow

Asset Register Agent

Asset Register Agent performs this step unattended at the workflow layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials47 minstandard 1.1 hrs16
02

Value

Agentworkflow

Utilization Agent

Utilization Agent performs this step unattended at the workflow layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.IT Service Management1.6 hrsstandard 3.2 hrs42
03

Approve

HumanpolicyDecision

Director, Fleet & Assets

Releases: Director, Fleet & Assets

Work stops. Director, Fleet & Assets reviews what the line has produced and either releases the unit or sends it back. Nothing downstream of this step runs until that decision is made.Holds until: Held for a named human when the unit exceeds the asset decision envelope, when confidence falls below the floor, or when a policy clause is engaged.Group ERP — Financials1.3 hrsstandard 2.1 hrs9
04

Dispose

Agentworkflow

Depreciation Agent

Depreciation Agent performs this step unattended at the workflow layer, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Group ERP — Financials1.7 hrsstandard 2.4 hrs32
05

Post

GBSgbs

Asset Register Agent

Asset Register Agent performs this step unattended on the shared AI GBS transaction spine, outside the function, inside the envelope its owning team has set, and writes an evidence record naming the actor, the authority it acted under and the digests of what it read and wrote.Hands off to financeGroup ERP — Financials2.3 hrsstandard 4.4 hrs11

The swimlane

The same steps, laid out by who is holding the work

Three lanes: a person deciding, an agent working, and the shared services spine.

Person1 station and 16% of the dwellAgent3 stations and 53% of the dwellShared spine1 station and 30% of the dwell3 crossings between lanes
Human
decides
Agent
does the work
GBS
shared spine
System
attributed by rule
Group ERP — Financials
IT Service Management
Group ERP — Financials
Group ERP — Financials
Group ERP — Financials
Click any station to see who does it, what it costs in time, the rule that gates it and the system attributed to it.

Run the procedure

One unit walked along that swimlane on the happy viable agentified path

Press run and a single unit enters at station 01. Each station takes exactly the dwell this platform records for it and is held by whoever the estate says holds it.

speed
worked clock
00:00
allowance clock
00:00
stations cleared
0/5
the happy path, worked time0 min of 7.6 hrs
the same run against its allowance0 min of 13 hrs
Human
decides · 1
Agent
does the work · 3
GBS
shared spine · 1
run log

Nothing has happened yet.

where the worked time goes7.6 hrs a unit
Person1.3 hrs · 16%Agent4.0 hrs · 53%Shared spine2.3 hrs · 30%3 crossings between lanes
what makes this path viable
  • The lanes are the recorded lanes. 1 of the 5 stations stop for a person and every one of them still does on this run.
  • Every one of the 1 decision is still taken by the person who holds it. The happy path is that each one is released first time, not that it is skipped.
  • The owning team is held to a 84% autonomy ceiling and this run sits at 84% unattended, inside it.
  • 2 systems are attributed across the stations, and 0 of them are connected. Nothing in this run has been watched executing against a real system of record.
what would have to change

One decision, held by Director, Fleet & Assets.

stays with a person
  • 03 Approve — The last decision on the line. Something on every procedure ends with a person, so this one is never offered.
what this run is, and what it is not

This is a run, not a forecast.

Happy means nothing goes wrong: no station raises an exception, no gate sends the unit back, no rework loop fires and nothing sits in a queue between stations.

The second clock is the allowance.

A decision may be handed to the agent lane only if two things hold …

The run reads the station rows only.

What this run does not model: arrival patterns, contention between procedures for the same person, shift patterns, weekends, learning curves, and the cost of anything.

Run it again, going wrong

The same unit, the same stations, broken the way the estate already records breaking

This is the same unit on the same stations, breaking.

No break below was chosen.

One play head, two tracks, the same scale. The clean run stops when it runs out of stations; the other one keeps going.

As written

5 stations, nothing waiting, nothing sent back

0 min of 7.6 hrs

now Flag · Asset Register Agent · 47 min

As the ledger has it

the same stations, plus 3 categories the estate already counts

0 min of 13 hrs

now Flag · Asset Register Agent · 47 min

personagentshared spinework the break addsnobody working it

What breaks, and where it is counted

No break below was chosen.

What the two runs say together

3 counted categories land on this procedure.

What this run cannot claim

These breaks are shown together on one unit so the shape of a bad day fits on one screen.

Two clocks run. Worked time is the sum of the time the work is actually being done …

Roles and responsibilities

5 named parties

The responsibility grid is assigned by a rule, not lifted from a chart.

PartyRACIStepsDutyEscalates to

Fleet & Asset Orchestrator

orchestrator

Runs the line0Sequences this line, holds its timetable and decides what has to surface to a person. Raises to Director, Fleet & Assets when a unit falls outside the envelope or confidence drops below the floor.

Asset Register Agent

agent

A3% autonomy · ceiling A3%

98% clean · 6% overridden

Responsible2Runs the repeatable portion of fleet & assets inside the shared transaction spine at spine cost and spine controls.Escalates to Director, Fleet & Assets when the unit falls outside the decision envelope or confidence drops below the floor.

Utilization Agent

agent

A3% autonomy · ceiling A3%

90% clean · 4% overridden

Responsible1Executes the fleet & assets step it owns, posts its evidence, and hands the unit to the next stage.Escalates to Director, Fleet & Assets when the unit falls outside the decision envelope or confidence drops below the floor.

Director, Fleet & Assets

person

Accountable and responsible1Holds 1 decision on this line. Accountable to Director, Fleet & Assets for the decisions held here.

Depreciation Agent

agent

A3% autonomy · ceiling A3%

91% clean · 8% overridden

Responsible1Runs the repeatable portion of fleet & assets inside the shared transaction spine at spine cost and spine controls.Escalates to Director, Fleet & Assets when the unit falls outside the decision envelope or confidence drops below the floor.

Decision points and escalation

1 places this procedure stops

03 · Approve

1.3 hrs

Held for a named human when the unit exceeds the asset decision envelope, when confidence falls below the floor, or when a policy clause is engaged.

Director, Fleet & Assets

Handoffs out of this procedure

Step 05 Post passes the work to finance.

The rules this procedure runs inside

2 governing rules

Fleet & Assets Decision Envelope

active

AD7-POL-200 · envelope · vv3.3

Agents in this lane may act without a human when the asset sits inside the stated value, risk and confidence envelope.

Approved by Director, Fleet & Assets · in force 2026-06-08 · reviewed 2026-04-26

Binds Asset Register Agent, Utilization Agent, Maintenance Scheduling Agent, Depreciation Agent, Disposal Agent

EU · UK · US

Fleet & Assets Evidence Standard

active

AD7-POL-201 · evidence · vv1.6

Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path.

Approved by Director, Fleet & Assets · in force 2024-12-08 · reviewed 2026-04-26

Binds Asset Register Agent, Utilization Agent, Maintenance Scheduling Agent, Depreciation Agent, Disposal Agent

APAC

Systems this procedure touches

2 named · 0 connected

System attribution is a rule, not a reading.

SystemVendorDomainCriticalityStepsConnection
Group ERP — FinancialsSAP S/4HANAledgercritical4modeled
IT Service ManagementServiceNow ITSMitsmhigh1modeled

0 of the 2 systems on this procedure is connected to the platform, and none of the twenty-six in the estate register is. 2 of them are marked as taking a write back, which is a property of the system, not a live path from here.

How it performs

End to end

7.6 hrs

Summed from the time each step sits, standard 13.4 hrs — running at 57% of the standard.

Touchless

85%

Agent share

80%

A week

5,685

In flight

110

Effort a week

75 human minutes · 381 agent minutes

Volume multiplied by the time on each step.

Assurance over this procedure

4 governance gates sit above it

The twenty-four controls and eighteen exception classes in this platform are held at estate level …

GateWhat trips itWho releases itClockWaivable

Travel above $5,000

approval

Any itinerary exceeding $5,000 in total costFunction leader1 business dayNo

Security-sensitive itinerary

approval

Travel to any listed destination or any executive protection requirementSecurity and Chief Administrative Officer2 business daysNo

Records disposition

approval

Any deletion, destruction or retention-period changeRecords officer and Legal5 business daysNo

Executive calendar displacement

escalation

Any change that displaces an existing external commitmentExecutive assistant2 hoursNo

What this document is and is not

These procedures describe the modeled estate.

Actions

What is waiting on a person

What one procedure document gives you, and what to check before you treat it as the standard.

Operations

What this desk is allowed to start

A surface that only reports is not operable.

Trigger and bound

A procedure document prints purpose, scope, entry and exit, the numbered steps with the actor on each, the roles and their RACI position, the swimlane, the decision points and escalation, the handoffs, the governing rules with version and approver, the systems by rule and the timings.

Live observability

What the record shows right now

The whole library, by lane, so a single document can be read against the estate it came from.

Current distribution

2,748 steps

Agent, inside the function1,38951%
Agent, on the shared spine85131%
Person deciding at a gate50818%

Is policy and strategy coming to fruition

Whether the written intent is holding here

Half. The document is complete and every actor on it is measured

Not holding on the record

A procedure here carries a version, an approver, an in-force date and a last-review date.