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Q-0083 · Single decision
Instrument actual handling minutes instead of assuming eleven per touch
Fund the task and name the quarter it lands in, hand it to a different owner, or drop it and accept that the rate stays estimated.
High materialityValueFinanceNo clockOpen
Consequence
39
of a possible 100, from four factors
Rank in this queue
6th
of 8 open items held by Marta Oyelaran
Records covered
1
One record, one call.
Work held behind it
272
items that cannot move until this is decided
Waiting
0 min
raised 2026-08-17 by Tomas Ferreira · GBS Operations Director
Why it is ranked where it is
Four factors, scored out of 40, 30, 20 and 10, added to 39.
The commitment it breaches
Is there a window on this, and did it close?
0 / 40
The record carries a target quarter, 2027-Q1, and no date inside it. The queue will not invent one, so nothing about this item is late.
Measured from: Point scale out of 40: a window already closed scores 40, less than a quarter of the window left scores 28, inside the window scores 14, no window at all scores 0.
The work it holds
How much is stopped behind it?
24 / 30
272 priced lines are carried at a rate this task would replace with a measured one.
Measured from: Point scale out of 30, on the count held behind the item: 1,000 or more scores 30, 100 or more scores 24, 25 or more scores 18, 5 or more scores 12, 1 or more scores 6, nothing held scores 0.
The money at stake
What band does the record itself carry?
15 / 20
$323,070 of weekly cost is priced at the rate this task governs. That is not the cost of the task; it is the amount of money currently resting on a number nobody has metered.
Measured from: Point scale out of 20, on the materiality band: critical 20, high 15, medium 9, low 4.
Whose clock it is
Is the deadline ours, a regulator’s or a court’s?
0 / 10
Nobody put a date on this. It waits until somebody looks, which is what a queue without clocks produces.
Measured from: Point scale out of 10, on whose deadline it is: statutory 10, retention 8, board or committee 6, audit 5, expiry 4, service level 3, no clock 0.
The score is carried mainly by work held behind it, which contributes 24 of the 39 points on this item. 2 factors score zero here: the commitment it breaches · whose clock it is. A zero is a measurement, not a gap in the data.
The ranking is a scheme, not a measurement. Four factors are scored out of 40, 30, 20 and 10, and the four scores are added. The ceilings were chosen by us and no one has yet agreed them. What is measured is each factor underneath: the window and whether it closed, the count held behind the item, the band on the record and whose deadline applies.
The whole context, here
Everything the decision needs, so the queue is not a routing table.
What is being asked
Fund the task and name the quarter it lands in, hand it to a different owner, or drop it and accept that the rate stays estimated.
Why it is waiting
The rate is only half the labor line. A flat eleven minutes per touch is doing as much damage to the unit cost as the composite hourly rate, and nothing in the ledger currently exposes that. The task moves this rate from estimated to metered and is not-started today. Dated at assembly. The population behind this item has no single date on which it was raised, so the queue uses the moment it was assembled and says so rather than picking one record’s date and presenting it as the item’s.
Kind
Single decision
One record, one call.
Money on the record
$323k
This is the figure the source record carries, not an estimate made here.
The clock on it
No clock
Deadline
None set
Nothing on this item names a date it has to be done by.
Whose clock
Nobody put a date on this. It waits until somebody looks, which is what a queue without clocks produces.
Not measurable: no date is recorded for this kind.
Not measurable. There is no window to be inside or outside of, so no attainment can be computed and none is shown.
Commitment: Target period 2027-Q1
Where it came from
The queue holds no work of its own.
Rate Card
/rate-card · MT-07
That page counts 8 waiting and places 8 items here. One record, one item, so the two counts agree.
How items are formed from that page: One item per metering task. Each has one owner and one blocker.
The action that page names is: Fund or unblock the work that puts a meter behind a rate. Clearing this item is that same decision.
What the queue will enforce
Checked at submission, not at display.
Authority to sign
Above the cap
The post this is addressed to cannot sign it. Approving or rejecting will be refused at submission and the only outcomes open are to escalate, delegate, return or refuse. No grant reference is recorded against the item.
Separation of duties
No rule engaged
No separation rule is engaged on this item.
One separation rule blocks and five report. Concentrating decisions on one surface makes that difference load bearing: the queue refuses a self-raised item at the point of submission under SOD-01, and records but does not stop the other five.
Who holds it, and who covers
Marta Oyelaran · Head of GBS Finance
Addressed to
Marta Oyelaran
Routing is by remit alone. Nothing about the value of an item changes who receives it, only whether the person who receives it can sign it.
Cover
Not away
The holder is present on the cover board, so this item is not delegated to anyone else.
The cover board Decide it here
The outcome, the reason and the note go in one submission, and the evidence record is written on the way through.
The value on this item is above the cap this post holds. Routing places work by remit and never by value, so the item arrives here correctly and the authority register refuses it at submission.
Take the decision as asked. The item closes.
Note written onto the record
What has already been decided on this item
0 decisions on the record
Nothing has been decided on this item yet. The first submission made here will appear in this list with its evidence sequence.
Decisions already on the record were reconstructed from the source rows at assembly and carry no spine sequence. A decision taken here writes one, and the sequence is shown against it.
What this item page is, and what it is not
This page carries the whole of one decision: what is being asked, the four scores that put it where it sits, the clock that applies, the page the row still lives on, and the two rules the queue will check when the submission is made. Deciding it here is the same act as deciding it there. There is no second copy of the work.
The consequence score is ours. The four things underneath it are measured, but the ceilings that turn them into a single number out of 100 were chosen by us and have not been agreed with anyone. Read the factors, not the total, if the two ever disagree.
The authority and separation checks shown above are statements of what will happen at submission. They are enforced by the server when the form is sent, not by hiding controls on this page, so a refusal always names the rule that produced it.