LensReading which lens this session carries.

End-to-end outcomes · Req to receipt

Requisition to receipt

The buying half of the supplier relationship.

All outcomes
Starts when
A requisition is raised against a cost center
Ends when
The goods or service is receipted against the order
Accountable for the whole chain
Diego Fuentes
Head of source to pay · Procurement & Source-to-Pay
Crosses
ProcurementSupply ChainS2P

Health

What the chain measures

Cycle time, wait and cost are computed on complete chains only.

The chain, stage by stage

3 stages · the wait column is the gap before that stage began, measured on the chains that reached it

StageDocumentFunctionTowerSystemReachedWait beforeStage cycleConfidenceJoined by
1Requisition raisedpurchase-reqProcurementS2Ps2p-suite360 · 100%—4.0 h—
Origin 360
2Order placedvaluepurchase-orderProcurementS2Perp-mm189 · 53%22.9 h2.4 h0.77
Inferred 189
3Receipt postedgoods-receiptSupply ChainS2Perp-mm96 · 27%34.2 h6.9 h1.00
Keyed 96

The requisition is raised in the sourcing suite.

Chain state — an exhaustive partition of all 360 chains in this service into 4 states
Closed81 · 22.5%
Stalled273 · 75.8%
Open4 · 1.1%
Failed2 · 0.6%
How each chain was joined — a second exhaustive partition of the same 360 chains into 3 regimes
Inferred93 · 25.8%
Mixed96 · 26.7%
Single stage171 · 47.5%

The distribution, not the average

Cycle time across the 96 complete chains, in ten equal bands

27–40 h
3
40–53 h
17
53–66 h
22
66–79 h
26
79–92 h
17
92–105 h
7
105–118 h
2
118–131 h
0
131–144 h
1
144–158 h
1

Fastest 26.8 h, slowest 6.6 d, median 2.9 d, mean 2.9 d. The mean sits at or below the median, so quoting the average alone would understate what a typical chain of this service takes.

What the chain costs and carries

Cost is modeled from recorded touches.

The commitment against this outcome

Requisition to receipt inside 4 days · owned by Diego Fuentes

Measured on the 193 chains that started early enough for the whole 96 hour commitment to fall inside the extract.

This commitment sits alongside the function level service levels the estate already publishes, not instead of them.

The handoffs this service crosses

Mapped to the Source to Settle cross-flow · 4 handoffs

All handoffs
BoundaryMean waitReworkTyped in twiceWeekly costOwnerBasis
Procurement → Supply Chain34.1 h4%13%$164kDiego FuentesMeasured
Supply Chain → Financegate34.8 h15%13%$141kNobodyModeled
Finance → AI GBS21.1 h7%12%$49kSofia KalogeropoulouModeled
AI GBS → The supplier32.9 h9%64%$127kNobodyModeled

Who owns the delay

1 boundary disputes touch this service · 1 undecided

The register
A receipt that never postsOpen

Requisitions close when the order is placed.

Procurement against Supply chain · arbiter Diego Fuentes · 26.8 h and $96k claimed by neither side

Trace one chain end to end

The 14 complete chains carrying the largest amounts.

ChainCounterpartyMarketCycleWaitingCostPeopleJoined by
OI-RTR-0137Cressida SystemsGermany2.9 d2.6 d$4.560Mixed 0.86Trace
OI-RTR-0269Coalridge SystemsIndia3.6 d2.4 d$47.091Mixed 0.64Trace
OI-RTR-0125Stanhope CartonsMexico2.4 d2.0 d$15.191Mixed 0.86Trace
OI-RTR-0194Ostwald FreightArgentina46.6 h43.2 h$4.560Mixed 0.76Trace
OI-RTR-0227Rothsay IndustriesChile2.5 d2.2 d$15.191Mixed 0.76Trace
OI-RTR-0033Whitmore ChemicalsItaly3.6 d3.2 d$25.831Mixed 0.88Trace
OI-RTR-0161Calderon Production ServicesItaly4.3 d3.7 d$25.831Mixed 0.64Trace
OI-RTR-0008Kirchner EnergyBrazil2.0 d25.9 h$57.732Mixed 0.76Trace
OI-RTR-0155Calderon Agency GroupCanada3.2 d2.0 d$78.992Mixed 0.76Trace
OI-RTR-0172Barenholt TechnologyIndia2.6 d2.4 d$4.560Mixed 0.92Trace
OI-RTR-0024Northmoor ContainersNetherlands2.5 d2.3 d$4.560Mixed 0.76Trace
OI-RTR-0050Ostwald LogisticsNetherlands44.5 h40.1 h$4.560Mixed 0.76Trace
OI-RTR-0029Calderon PackagingFrance3.2 d2.5 d$57.731Mixed 0.64Trace
OI-RTR-0097Lindqvist ContainersIndia3.7 d3.4 d$4.560Mixed 0.86Trace
What this page is, and what it is not

A receipt that never posts is the single largest cause of an invoice that cannot be matched, so the cost of a broken requisition chain is paid twice …

An outcome is assembled, not recorded.

The ledger behind these chains is one week, 10 to 16 August 2026, which is 168 hours.

Cost to serve is modeled from the touches the ledger recorded, not billed from a timesheet.