LensReading which lens this session carries.

End-to-end outcomes · Close to report

Close to report

The chain that turns posted entries into a number somebody signs.

All outcomes
Starts when
The period accrual is posted
Ends when
The reported figure is certified
Accountable for the whole chain
Nils Andersen
Group financial controller · Finance
Crosses
FinanceITR2RD&A

Health

What the chain measures

Cycle time, wait and cost are computed on complete chains only.

The chain, stage by stage

5 stages · the wait column is the gap before that stage began, measured on the chains that reached it

StageDocumentFunctionTowerSystemReachedWait beforeStage cycleConfidenceJoined by
1Accrual postedaccrualFinanceR2Rerp-fi165 · 100%—7.1 h—
Origin 165
2Entry recordedjournal-entryFinanceR2Rerp-fi165 · 100%12.6 h6.4 h1.00
Keyed 165
3Balances agreedintercompanyFinanceR2Rerp-fi155 · 94%18.8 h14.7 h1.00
Keyed 155
4Close task signedclose-taskFinanceR2Rfpa143 · 87%16.5 h9.8 h0.59
Cohort 143
5Report certifiedreport-certificationITD&Abi-semantic113 · 68%19.1 h13.0 h0.56
Cohort 113

The first three stages sit in the financial ledger and are held together by the ledger reference.

Chain state — an exhaustive partition of all 165 chains in this service into 4 states
Closed102 · 61.8%
Stalled28 · 17.0%
Open30 · 18.2%
Failed5 · 3.0%
How each chain was joined — a second exhaustive partition of the same 165 chains into 2 regimes
Keyed22 · 13.3%
Cohort143 · 86.7%

The distribution, not the average

Cycle time across the 113 complete chains, in ten equal bands

52–73 h
6
73–94 h
33
94–115 h
37
115–136 h
21
136–157 h
9
157–178 h
4
178–199 h
0
199–220 h
1
220–241 h
1
241–262 h
1

Fastest 2.2 d, slowest 10.9 d, median 4.2 d, mean 4.5 d. The mean sits above the median, so quoting the average alone would overstate what a typical chain of this service takes.

What the chain costs and carries

Cost is modeled from recorded touches.

The commitment against this outcome

Close to report inside 10 days · owned by Nils Andersen

Not measurable from this extract.

This commitment sits alongside the function level service levels the estate already publishes, not instead of them.

Who owns the delay

1 boundary disputes touch this service · 1 undecided

The certification stage sits outside the closeScheduled

Four of the five close stages are owned by finance.

Finance against Information technology · arbiter Nils Andersen · 12.5 h claimed by neither side, with no dollar figure against it

Trace one chain end to end

The 14 complete chains carrying the largest amounts.

ChainCounterpartyMarketCycleWaitingCostPeopleJoined by
OI-CTR-0046Not namedTürkiye3.6 d2.9 d$7.600Cohort 0.52Trace
OI-CTR-0083Not namedNetherlands4.8 d3.0 d$71.403Cohort 0.52Trace
OI-CTR-0119Not namedItaly4.2 d3.4 d$28.871Cohort 0.42Trace
OI-CTR-0121Not namedUnited States3.4 d2.7 d$7.600Cohort 0.60Trace
OI-CTR-0123Not namedChina4.3 d2.8 d$18.231Cohort 0.30Trace
OI-CTR-0124Not namedNigeria9.4 d2.3 d$92.672Cohort 0.30Trace
OI-CTR-0082Not namedMexico5.5 d3.2 d$39.502Cohort 0.60Trace
OI-CTR-0032Not namedFrance4.0 d2.1 d$39.501Cohort 0.52Trace
OI-CTR-0033Not namedFrance4.0 d3.2 d$7.600Cohort 0.52Trace
OI-CTR-0034Not namedFrance3.5 d2.1 d$39.502Cohort 0.62Trace
OI-CTR-0035Not namedPoland4.5 d3.8 d$7.600Cohort 0.60Trace
OI-CTR-0001Not namedUnited Kingdom6.8 d3.3 d$71.402Cohort 0.60Trace
OI-CTR-0002Not namedUnited States3.7 d2.6 d$18.231Cohort 0.60Trace
OI-CTR-0008Not namedGermany4.1 d2.4 d$39.501Cohort 0.62Trace
What this page is, and what it is not

The close is the only chain in the estate with a statutory deadline …

An outcome is assembled, not recorded.

The ledger behind these chains is one week, 10 to 16 August 2026, which is 168 hours.

Cost to serve is modeled from the touches the ledger recorded, not billed from a timesheet.