Sub-function
Asset & License
Owns license position work end to end inside Information Technology. Runs 3 lines across 15 stations, drains the repeatable share into the IT tower, and holds 5 human gates.
Estate rating
A
76 / 100
Discovery, reconciliation and reharvesting are pure data work with immediate cash return. Only true-ups and vendor audit responses need a human.
Agents
8
Lines
3
Units / wk
10,931
Timetable vs actual
12.6h → 14.4h
Cost / unit
$5.55
was $25
Run-rate saving
$10.8M
annualized at this volume
The 8 agents running this sub-function
Grouped by what they are for, not by where they sit. The agent org is process-shaped.
Asset Orchestrator
Owns the asset & license lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.
ceiling A4 · escalates to Escalates to Director, IT Asset Management when the unit falls outside the decision envelope or confidence drops below the floor.
Discovery Agent
Runs the repeatable portion of asset & license inside the shared transaction spine at spine cost and spine controls.
ceiling A4 · escalates to Escalates to Director, IT Asset Management when the unit falls outside the decision envelope or confidence drops below the floor.
Utilization Agent
Runs the repeatable portion of asset & license inside the shared transaction spine at spine cost and spine controls.
ceiling A4 · escalates to Escalates to Director, IT Asset Management when the unit falls outside the decision envelope or confidence drops below the floor.
License Reconciliation Agent
Executes the asset & license step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A4 · escalates to Escalates to Director, IT Asset Management when the unit falls outside the decision envelope or confidence drops below the floor.
Renewal Agent
Executes the asset & license step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A4 · escalates to Escalates to Director, IT Asset Management when the unit falls outside the decision envelope or confidence drops below the floor.
Reharvest Agent
Executes the asset & license step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A4 · escalates to Escalates to Director, IT Asset Management when the unit falls outside the decision envelope or confidence drops below the floor.
Asset Policy Agent
Holds the rules that bind every other agent in asset & license. Versions them, tests them against live decisions, and blocks work that breaches them.
ceiling A4 · escalates to Escalates on any decision that would breach a live policy version, with the clause cited.
Asset & License Challenger Agent
Adversarial reviewer for asset & license. Argues the opposite case on every position and flags where the evidence does not carry the claim.
ceiling A4 · escalates to Escalates when a ratified position is still running against a break condition it flagged.
Estate rating breakdown
Seven control dimensions. Judgment readiness runs against autonomy on purpose.
People
What the humans stopped doing, and what they do now.
Redeployed into agent supervision, calibration and coaching.
Lines running in this sub-function
Each line is a workflow. Click a line to walk it station by station.
Strategy positions this sub-function holds
An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.
Asset & License Operating Position
Rejectedv3What operating shape carries twice the current license position volume without adding headcount, and what breaks first if we are wrong?
Hold the ceiling at A4 for asset & license. Discovery, reconciliation and reharvesting are pure data work with immediate cash return. Only true-ups and vendor audit responses need a human. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.
confidence
61%
The challenge — Asset & License Challenger Agent
Asset & License Challenger Agent argues the recommendation leans on 2 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.
Break conditions
- ·Override rate rises above 13 percent for two consecutive months
- ·Cost per license position stops falling while volume keeps rising
- ·A control failure in this lane reaches a customer or a regulator
Evidence gaps
- ·No independent test of the control evidence behind the touchless rate
| Alternative considered | Cost | Risk | Verdict |
|---|---|---|---|
| Hold the current position | $351k run rate | Known and priced. Cedes ground if comparators move faster. | live |
| Raise the ceiling one level now | $473k to build controls | Override rate is 9 percent; raising the ceiling before that settles imports the error into production. | rejected on evidence |
| Move the exception tail to the spine | $250k transition | Loses local context. Rework risk on the cases that are hardest to recover. | under review |
Policy register
The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.
| Ref | Rule | Scope | Owner agent | Approved by | Version | Status |
|---|---|---|---|---|---|---|
| IT9-POL-200 | Asset & License Decision Envelope Agents in this lane may act without a human when the license position sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock. binds 5 agents · LATAM · US | envelope | Asset Policy Agent | Director, IT Asset Management | v1.2 | Active |
| IT9-POL-201 | Asset & License Evidence Standard Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision. binds 5 agents · EU · UK | evidence | Asset Policy Agent | Director, IT Asset Management | v3.9 | Active |
| IT9-POL-202 | Asset & License Escalation Rule Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires. Director, IT Asset Management owns the response clock. binds 5 agents · LATAM · US | escalation | Asset Policy Agent | Director, IT Asset Management | v5.4 | Active |
| IT9-POL-203 | Asset & License Autonomy Ceiling The ceiling for this lane is 91 on the platform scale. Discovery, reconciliation and reharvesting are pure data work with immediate cash return. Only true-ups and vendor audit responses need a human. The ceiling is a governance decision, not a technical limit, and only Director, IT Asset Management can propose moving it. binds 5 agents · US · Canada | ceiling | Asset Policy Agent | Director, IT Asset Management | v2.5 | Active |