LensReading which lens this session carries.

Function cockpit

Finance

Agents close the books. The CFO certifies them.

Autonomy0% / 86%

Phase: Phase 4 — Governed autonomy

Run the close-to-plan rhythm as a continuously reconciled system: matching, reconciliation, standard journals, cash application and reporting assembly are agent work; fiduciary judgment, disclosure and material payment authority remain human.

Trust score

0

Touchless

0%

Human review

0%

Override rate

0%

Capacity released

20-30% released finance capacity initially (pioneer outcomes reach higher)

Accountable human

Chief Financial Officer

CoS agent: Finance Chief of Staff

Cost to serve per unit including inference, and where the capacity went

Unit economics

What a unit of Finance work costs to serve

Cost per unit is stated after inference, not before it.

Units per week

105,013

Cost to serve / wk

$1.3M

was $3.8M

Run-rate saving

$127.0M

annualized at current volume

Inference spend / wk

$295K

22% of cost to serve

Capacity released

200.3 FTE

605 → 405 on the work

Cost to serve by sub-function

Before and after, per unit, with the inference component shown separately.

Sub-functionUnits / wkCost / unit beforeCost / unit nowOf which inferenceChangeWeekly delta
FP&A & Planning140$564$199$41-65%$51K
Budgeting & Forecasting6,698$19$6.70$1.49-64%$81K
Management Reporting9,301$31$12$2.21-63%$182K
Record-to-Report & Close13,406$41$11$1.55-74%$406K
Controllership & Policy13,796$20$8.25$2.03-59%$167K
Treasury & Cash16,324$32$12$2.56-62%$325K
Tax13,337$36$15$4.14-59%$284K
Internal Controls & Audit Interlock11,273$43$15$4.19-66%$320K
Investor Relations Support9,743$39$18$4.78-54%$208K
Cost & Profitability75$1K$446$56-65%$61K
Finance Systems10,920$45$12$1.39-72%$357K
Total105,013$3.8M$1.3M$295K-64%$2.4M

Inference is a variable cost that scales with volume, unlike the headcount it replaced.

Where the released capacity went

Capacity that is not redeployed is not a saving, it is a rounding error waiting to be re-hired.

FP&A & Planning

10.8 → 6.4 FTE

4.4 FTE

Redeployed into agent supervision, calibration and coaching.

Budgeting & Forecasting

21.1 → 15.0 FTE

6.1 FTE

Redeployed into exception judgment and supplier relationship work.

Management Reporting

59.8 → 33.2 FTE

26.6 FTE

Redeployed into agent supervision, calibration and coaching.

Record-to-Report & Close

57.3 → 28.1 FTE

29.2 FTE

Redeployed into customer-facing escalation ownership.

Controllership & Policy

51.7 → 36.8 FTE

14.9 FTE

Redeployed into data stewardship and evidence quality.

Treasury & Cash

111.3 → 82.1 FTE

29.2 FTE

Redeployed into data stewardship and evidence quality.

Tax

89.6 → 67.7 FTE

21.9 FTE

Redeployed into scenario work and strategy authoring review.

Internal Controls & Audit Interlock

75.8 → 47.7 FTE

28.1 FTE

Redeployed into agent supervision, calibration and coaching.

Investor Relations Support

71.2 → 54.1 FTE

17.1 FTE

Redeployed into agent supervision, calibration and coaching.

Cost & Profitability

6.5 → 4.0 FTE

2.5 FTE

Redeployed into customer-facing escalation ownership.

Finance Systems

49.7 → 29.4 FTE

20.3 FTE

Roles held flat; released hours absorbed volume growth rather than headcount reduction.