LensReading which lens this session carries.

Function cockpit

Finance

Agents close the books. The CFO certifies them.

Autonomy0% / 86%

Phase: Phase 4 — Governed autonomy

Run the close-to-plan rhythm as a continuously reconciled system: matching, reconciliation, standard journals, cash application and reporting assembly are agent work; fiduciary judgment, disclosure and material payment authority remain human.

Trust score

0

Touchless

0%

Human review

0%

Override rate

0%

Capacity released

20-30% released finance capacity initially (pioneer outcomes reach higher)

Accountable human

Chief Financial Officer

CoS agent: Finance Chief of Staff

Cost to serve per unit including inference, and where the capacity went

Unit economics

What a unit of Finance work costs to serve

Cost per unit is stated after inference, not before it. Model spend, retrieval, evaluation and the human review time that agents still trigger are all inside the number. A cost-per-unit figure that excludes inference is a marketing number.

Units per week

105,013

Cost to serve / wk

$1.3M

was $3.8M

Run-rate saving

$127.0M

annualized at current volume

Inference spend / wk

$295K

22% of cost to serve

Capacity released

200.3 FTE

605 → 405 on the work

Cost to serve by sub-function

Before and after, per unit, with the inference component shown separately.

Sub-functionUnits / wkCost / unit beforeCost / unit nowOf which inferenceChangeWeekly delta
FP&A & Planning140$564$199$41-65%$51K
Budgeting & Forecasting6,698$19$6.70$1.49-64%$81K
Management Reporting9,301$31$12$2.21-63%$182K
Record-to-Report & Close13,406$41$11$1.55-74%$406K
Controllership & Policy13,796$20$8.25$2.03-59%$167K
Treasury & Cash16,324$32$12$2.56-62%$325K
Tax13,337$36$15$4.14-59%$284K
Internal Controls & Audit Interlock11,273$43$15$4.19-66%$320K
Investor Relations Support9,743$39$18$4.78-54%$208K
Cost & Profitability75$1K$446$56-65%$61K
Finance Systems10,920$45$12$1.39-72%$357K
Total105,013$3.8M$1.3M$295K-64%$2.4M

Inference is a variable cost that scales with volume, unlike the headcount it replaced. If volume doubles, the inference column doubles. That is the honest trade being made here.

Where the released capacity went

Capacity that is not redeployed is not a saving, it is a rounding error waiting to be re-hired.

FP&A & Planning

10.86.4 FTE

4.4 FTE

Redeployed into agent supervision, calibration and coaching.

Budgeting & Forecasting

21.115.0 FTE

6.1 FTE

Redeployed into exception judgment and supplier relationship work.

Management Reporting

59.833.2 FTE

26.6 FTE

Redeployed into agent supervision, calibration and coaching.

Record-to-Report & Close

57.328.1 FTE

29.2 FTE

Redeployed into customer-facing escalation ownership.

Controllership & Policy

51.736.8 FTE

14.9 FTE

Redeployed into data stewardship and evidence quality.

Treasury & Cash

111.382.1 FTE

29.2 FTE

Redeployed into data stewardship and evidence quality.

Tax

89.667.7 FTE

21.9 FTE

Redeployed into scenario work and strategy authoring review.

Internal Controls & Audit Interlock

75.847.7 FTE

28.1 FTE

Redeployed into agent supervision, calibration and coaching.

Investor Relations Support

71.254.1 FTE

17.1 FTE

Redeployed into agent supervision, calibration and coaching.

Cost & Profitability

6.54.0 FTE

2.5 FTE

Redeployed into customer-facing escalation ownership.

Finance Systems

49.729.4 FTE

20.3 FTE

Roles held flat; released hours absorbed volume growth rather than headcount reduction.