LensReading which lens this session carries.
Supply Chain/Supply Planning

Sub-function

Supply Planning

Owns supply plan work end to end inside Supply Chain. Runs 3 lines across 17 stations, drains the repeatable share into the M2D tower, and holds 3 human gates.

orchestrator Supply Planning Orchestratorhuman owner Director, Supply Planning routes into m2d

Estate rating

BBB

74 / 100

autonomy 75%cap 84%

Requirements planning and in-policy expedites are automated. Allocating scarce supply between customers is a commercial judgment a leader owns.

Agents

9

Lines

3

Units / wk

15,564

Timetable vs actual

16.1h → 19.4h

Cost / unit

$17

was $47

Run-rate saving

$24.4M

annualized at this volume

The 9 agents running this sub-function

Grouped by what they are for, not by where they sit. The agent org is process-shaped.

OrchestratorOwns the queue and arbitrates between desks.

Supply Planning Orchestrator

Owns the supply planning lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.

ObserveA327 / 24h91%4% ovr$1.19/task

ceiling A3 · escalates to Escalates to Director, Supply Planning when the unit falls outside the decision envelope or confidence drops below the floor.

AI GBSRuns the shared transaction spine.

Capacity Balancing Agent

Runs the repeatable portion of supply planning inside the shared transaction spine at spine cost and spine controls.

AI GBSA32,877 / 24h97%6% ovr$0.18/task

ceiling A3 · escalates to Escalates to Director, Supply Planning when the unit falls outside the decision envelope or confidence drops below the floor.

Supplier Commit Agent

Runs the repeatable portion of supply planning inside the shared transaction spine at spine cost and spine controls.

AI GBSA3567 / 24h97%2% ovr$0.17/task

ceiling A3 · escalates to Escalates to Director, Supply Planning when the unit falls outside the decision envelope or confidence drops below the floor.

ObserveWatches signals and watches the agents.

Constraint Detection Agent

Watches supply planning continuously. Detects drift, quantifies it, and routes what matters without waiting for a reporting cycle.

ObserveA3116 / 24h89%13% ovr$13/task

ceiling A3 · escalates to Escalates to Director, Supply Planning when the unit falls outside the decision envelope or confidence drops below the floor.

TaskExecutes stations on a line.

Material Requirements Agent

Executes the supply planning step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA33,354 / 24h98%6% ovr$0.05/task

ceiling A3 · escalates to Escalates to Director, Supply Planning when the unit falls outside the decision envelope or confidence drops below the floor.

Expedite Agent

Executes the supply planning step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA31,798 / 24h89%3% ovr$0.50/task

ceiling A3 · escalates to Escalates to Director, Supply Planning when the unit falls outside the decision envelope or confidence drops below the floor.

Allocation Agent

Executes the supply planning step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA3294 / 24h96%4% ovr$0.58/task

ceiling A3 · escalates to Escalates to Director, Supply Planning when the unit falls outside the decision envelope or confidence drops below the floor.

PolicyAuthors and versions the binding rules.

Supply Policy Agent

Holds the rules that bind every other agent in supply planning. Versions them, tests them against live decisions, and blocks work that breaches them.

PolicyA274 / 24h88%10% ovr$3.99/task

ceiling A3 · escalates to Escalates on any decision that would breach a live policy version, with the clause cited.

ChallengerPaid to disagree before a human has to.

Supply Planning Challenger Agent

Adversarial reviewer for supply planning. Argues the opposite case on every position and flags where the evidence does not carry the claim.

StrategyA275 / 24h89%15% ovr$12/task

ceiling A3 · escalates to Escalates when a ratified position is still running against a break condition it flagged.

Estate rating breakdown

Seven control dimensions. Judgment readiness runs against autonomy on purpose.

Control Coverage86
Evidence Quality76
Override Discipline80
Data Integrity59
Recovery Readiness81
Cost Transparency89
Judgment Readiness47

People

What the humans stopped doing, and what they do now.

headcount on this work45.725.4 FTE

Redeployed into customer-facing escalation ownership.

inference cost per unit$1.86

Lines running in this sub-function

Each line is a workflow. Click a line to walk it station by station.

12 clear6 evidenced2 held
SC2ASupply Plan CycleTransactional · 7 stations

Explode requirements

1 live

Balance capacity

4 q

Detect constraints

3 live

Draft plan

1 live

Planner review

1 live

Commit

29 q

Release to suppliers

27 q

SC2BConstraint ResolutionTransactional · 5 stations

Detect shortage

1 live

Model options

1 live

Auto-expedite in-policy

24 q

Escalate cost

2 live

Execute

1 live

SC2CAllocation DecisionTransactional · 5 stations

Detect scarcity

2 live

Model customer impact

1 live

Draft allocation

3 live

Leader decide

3 live

Communicate

23 q

Strategy positions this sub-function holds

An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.

SC2-POS-100

Supply Planning Operating Position

Rejectedv1

What operating shape carries twice the current supply plan volume without adding headcount, and what breaks first if we are wrong?

Hold the ceiling at A3 for supply planning. Requirements planning and in-policy expedites are automated. Allocating scarce supply between customers is a commercial judgment a leader owns. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.

confidence

73%

The challenge — Supply Planning Challenger Agent

Supply Planning Challenger Agent argues the recommendation leans on 4 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.

Break conditions

  • ·Override rate rises above 14 percent for two consecutive months
  • ·Cost per supply plan stops falling while volume keeps rising
  • ·A control failure in this lane reaches a customer or a regulator

Evidence gaps

  • ·No external comparator on a like-for-like unit definition
  • ·Exception cases under $44k are sampled, not fully measured
Alternative consideredCostRiskVerdict
Hold the current position$335k run rateKnown and priced. Cedes ground if comparators move faster.live
Raise the ceiling one level now$399k to build controlsOverride rate is 12 percent; raising the ceiling before that settles imports the error into production.rejected on evidence
Move the exception tail to the spine$700k transitionLoses local context. Rework risk on the cases that are hardest to recover.under review
authored by Supply Planning Orchestratorratifier Director, Supply Planning3 stated assumptions

Policy register

The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.

RefRuleScopeOwner agentApproved byVersionStatus
SC2-POL-200

Supply Planning Decision Envelope

Agents in this lane may act without a human when the supply plan sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock.

binds 5 agents · US · Canada

envelopeSupply Policy AgentDirector, Supply Planningv3.0Active
SC2-POL-201

Supply Planning Evidence Standard

Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision.

binds 5 agents · Global

evidenceSupply Policy AgentDirector, Supply Planningv3.9Active
SC2-POL-202

Supply Planning Escalation Rule

Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires. Director, Supply Planning owns the response clock.

binds 5 agents · US · Canada

escalationSupply Policy AgentDirector, Supply Planningv5.2Active