Sub-function
Territory & Comp Ops
Owns assignment work end to end inside Revenue Growth Management. more
Estate rating
BBB
72 / 100
Rules-based crediting runs automatically. more
Agents
8
Lines
3
Units / wk
21,288
Timetable vs actual
17.4h → 20.2h
Cost / unit
$12
was $38
Run-rate saving
$28.9M
annualized at this volume
The 8 agents running this sub-function
Grouped by what they are for, not by where they sit. more
Territory Ops Orchestrator
Owns the territory & comp ops lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.
ceiling A3 · escalates to Escalates to Director, Sales Operations when the unit falls outside the decision envelope or confidence drops below the floor.
Territory Assignment Agent
Runs the repeatable portion of territory & comp ops inside the shared transaction spine at spine cost and spine controls.
ceiling A3 · escalates to Escalates to Director, Sales Operations when the unit falls outside the decision envelope or confidence drops below the floor.
Plan Loading Agent
Runs the repeatable portion of territory & comp ops inside the shared transaction spine at spine cost and spine controls.
ceiling A3 · escalates to Escalates to Director, Sales Operations when the unit falls outside the decision envelope or confidence drops below the floor.
Crediting Rules Agent
Executes the territory & comp ops step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Sales Operations when the unit falls outside the decision envelope or confidence drops below the floor.
Split Resolution Agent
Executes the territory & comp ops step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Sales Operations when the unit falls outside the decision envelope or confidence drops below the floor.
Quota Tracking Agent
Executes the territory & comp ops step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A3 · escalates to Escalates to Director, Sales Operations when the unit falls outside the decision envelope or confidence drops below the floor.
Comp Ops Policy Agent
Holds the rules that bind every other agent in territory & comp ops. Versions them, tests them against live decisions, and blocks work that breaches them.
ceiling A3 · escalates to Escalates on any decision that would breach a live policy version, with the clause cited.
Territory & Comp Ops Challenger Agent
Adversarial reviewer for territory & comp ops. Argues the opposite case on every position and flags where the evidence does not carry the claim.
ceiling A3 · escalates to Escalates when a ratified position is still running against a break condition it flagged.
Estate rating breakdown
Seven control dimensions. Judgment readiness runs against autonomy on purpose.
People
What the humans stopped doing, and what they do now.
Roles held flat; released hours absorbed volume growth rather than headcount reduction.
Lines running in this sub-function
Each line is a workflow. more
Strategy positions this sub-function holds
An agent that only executes is a robot. more
Territory & Comp Ops Operating Position
In challengev3Is the current cost per assignment defensible against external comparators once inference spend is counted in full?
Hold the ceiling at A3 for territory & comp ops. more
confidence
63%
The challenge — Territory & Comp Ops Challenger Agent
Territory & Comp Ops Challenger Agent argues the recommendation leans on 5 quarters of data from a period with no volume shock. more
Break conditions
- ·Override rate rises above 12 percent for two consecutive months
- ·Cost per assignment stops falling while volume keeps rising
- ·A control failure in this lane reaches a customer or a regulator
Evidence gaps
- ·No independent test of the control evidence behind the touchless rate
| Alternative considered | Cost | Risk | Verdict |
|---|---|---|---|
| Hold the current position | $407k run rate | Known and priced. Cedes ground if comparators move faster. | live |
| Raise the ceiling one level now | $1764k to build controls | Override rate is 13 percent; raising the ceiling before that settles imports the error into production. | rejected on evidence |
| Move the exception tail to the spine | $741k transition | Loses local context. Rework risk on the cases that are hardest to recover. | under review |
Policy register
The rules the agents above are bound by. more
| Ref | Rule | Scope | Owner agent | Approved by | Version | Status |
|---|---|---|---|---|---|---|
| RO8-POL-200 | Territory & Comp Ops Decision Envelope Agents in this lane may act without a human when the assignment sits inside the stated value, risk and confidence envelope. more binds 5 agents · LATAM · US | envelope | Comp Ops Policy Agent | Director, Sales Operations | v4.8 | Active |
| RO8-POL-201 | Territory & Comp Ops Evidence Standard Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. more binds 5 agents · LATAM · US | evidence | Comp Ops Policy Agent | Director, Sales Operations | v4.5 | Active |