LensReading which lens this session carries.

Sub-function

Tax

Owns tax filing work end to end inside Finance. Runs 3 lines across 19 stations, drains the repeatable share into the R2R tower, and holds 5 human gates.

orchestrator Tax Orchestratorhuman owner VP Tax routes into r2r

Estate rating

BBB

74 / 100

autonomy 60%cap 72%

Data assembly and computation are agentic. Every return filed with a tax authority carries a named human signature and personal liability.

Agents

8

Lines

3

Units / wk

13,337

Timetable vs actual

6.1h → 5.9h

Cost / unit

$15

was $36

Run-rate saving

$14.8M

annualized at this volume

The 8 agents running this sub-function

Grouped by what they are for, not by where they sit. The agent org is process-shaped.

OrchestratorOwns the queue and arbitrates between desks.

Tax Orchestrator

Owns the tax lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.

ObserveA3107 / 24h86%9% ovr$8.08/task

ceiling A3 · escalates to Escalates to VP Tax when the unit falls outside the decision envelope or confidence drops below the floor.

AI GBSRuns the shared transaction spine.

Provision Agent

Runs the repeatable portion of tax inside the shared transaction spine at spine cost and spine controls.

AI GBSA3259 / 24h92%3% ovr$0.57/task

ceiling A3 · escalates to Escalates to VP Tax when the unit falls outside the decision envelope or confidence drops below the floor.

TaskExecutes stations on a line.

Compliance Calendar Agent

Executes the tax step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA31,507 / 24h89%6% ovr$0.41/task

ceiling A3 · escalates to Escalates to VP Tax when the unit falls outside the decision envelope or confidence drops below the floor.

Indirect Tax Agent

Executes the tax step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA32,302 / 24h90%9% ovr$0.52/task

ceiling A3 · escalates to Escalates to VP Tax when the unit falls outside the decision envelope or confidence drops below the floor.

Tax Authority Correspondence Agent

Executes the tax step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA32,528 / 24h98%7% ovr$0.14/task

ceiling A3 · escalates to Escalates to VP Tax when the unit falls outside the decision envelope or confidence drops below the floor.

PolicyAuthors and versions the binding rules.

Transfer Pricing Agent

Holds the rules that bind every other agent in tax. Versions them, tests them against live decisions, and blocks work that breaches them.

PolicyA2110 / 24h96%9% ovr$2.04/task

ceiling A3 · escalates to Escalates on any decision that would breach a live policy version, with the clause cited.

StrategyForms and defends a position.

Tax Position Agent

Authors positions on tax. Frames the question, models the options, and writes a recommendation a human can ratify or reject.

StrategyA2153 / 24h88%7% ovr$4.75/task

ceiling A3 · escalates to Escalates when two options sit inside the confidence band and the evidence cannot separate them.

ChallengerPaid to disagree before a human has to.

Tax Challenger Agent

Adversarial reviewer for tax. Argues the opposite case on every position and flags where the evidence does not carry the claim.

StrategyA2218 / 24h96%6% ovr$3.12/task

ceiling A3 · escalates to Escalates when a ratified position is still running against a break condition it flagged.

Estate rating breakdown

Seven control dimensions. Judgment readiness runs against autonomy on purpose.

Control Coverage68
Evidence Quality78
Override Discipline90
Data Integrity77
Recovery Readiness68
Cost Transparency75
Judgment Readiness63

People

What the humans stopped doing, and what they do now.

headcount on this work89.667.7 FTE

Redeployed into scenario work and strategy authoring review.

inference cost per unit$4.14

Lines running in this sub-function

Each line is a workflow. Click a line to walk it station by station.

13 clear5 evidenced1 held
FI7ATax ProvisionTransactional · 6 stations

Assemble data

1 live

Calculate provision

2 live

Reconcile

14 q

Tax director review

1 q

Controller sign

1 live

Post

5 live

FI7BIndirect Tax FilingTransactional · 6 stations

Extract transactions

44 q

Determine treatment

2 live

Prepare return

2 live

Reviewer approve

1 live

File

2 live

Evidence

2 live

FI7CTax Position PaperJudgment · 7 stations

Frame

9 q

Research

1 live

Model exposure

30 q

Draft position

46 q

Challenge

1 q

Tax director ratify

1 q

Counsel concur

6 q

Strategy positions this sub-function holds

An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.

FI7-POS-100

Tax Position Paper

Draftv1

Which parts of tax should deliberately stay human, and how do we defend that against a cost argument?

Hold the ceiling at A3 for tax. Data assembly and computation are agentic. Every return filed with a tax authority carries a named human signature and personal liability. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.

confidence

67%

The challenge — Tax Challenger Agent

Tax Challenger Agent argues the recommendation leans on 4 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.

Break conditions

  • ·Override rate rises above 14 percent for two consecutive months
  • ·Cost per tax filing stops falling while volume keeps rising
  • ·A control failure in this lane reaches a customer or a regulator

Evidence gaps

  • ·No external comparator on a like-for-like unit definition
  • ·Exception cases under $16k are sampled, not fully measured
Alternative consideredCostRiskVerdict
Hold the current position$288k run rateKnown and priced. Cedes ground if comparators move faster.live
Raise the ceiling one level now$1320k to build controlsOverride rate is 13 percent; raising the ceiling before that settles imports the error into production.rejected on evidence
Move the exception tail to the spine$877k transitionLoses local context. Rework risk on the cases that are hardest to recover.under review
authored by Tax Position Agentratifier VP Tax3 stated assumptions
FI7-POS-101

Tax Operating Position

In challengev4

Where should the autonomy ceiling for tax sit over the next four quarters, and what evidence would justify moving it?

Keep the repeatable tax filing volume in the spine and pull the exception tail back into the function. The spine is cheaper per unit; the tail is where the context that prevents rework actually sits.

confidence

79%

The challenge — Tax Challenger Agent

Tax Challenger Agent argues the recommendation leans on 5 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.

Break conditions

  • ·Override rate rises above 12 percent for two consecutive months
  • ·Cost per tax filing stops falling while volume keeps rising
  • ·A comparator publishes a materially lower unit cost on a like-for-like basis

Evidence gaps

  • ·No external comparator on a like-for-like unit definition
  • ·Exception cases under $19k are sampled, not fully measured
Alternative consideredCostRiskVerdict
Hold the current position$348k run rateKnown and priced. Cedes ground if comparators move faster.live
Raise the ceiling one level now$1734k to build controlsOverride rate is 4 percent; raising the ceiling before that settles imports the error into production.rejected on evidence
Move the exception tail to the spine$273k transitionLoses local context. Rework risk on the cases that are hardest to recover.under review
authored by Tax Position Agentratifier VP Tax3 stated assumptions

Policy register

The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.

RefRuleScopeOwner agentApproved byVersionStatus
FI7-POL-200

Tax Decision Envelope

Agents in this lane may act without a human when the tax filing sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock.

binds 4 agents · LATAM · US

envelopeTransfer Pricing AgentVP Taxv4.7Active
FI7-POL-201

Tax Evidence Standard

Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision.

binds 4 agents · APAC

evidenceTransfer Pricing AgentVP Taxv4.3Active
FI7-POL-202

Tax Escalation Rule

Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires. VP Tax owns the response clock.

binds 4 agents · EU · UK

escalationTransfer Pricing AgentVP Taxv4.0Active
FI7-POL-203

Tax Autonomy Ceiling

The ceiling for this lane is 72 on the platform scale. Data assembly and computation are agentic. Every return filed with a tax authority carries a named human signature and personal liability. The ceiling is a governance decision, not a technical limit, and only VP Tax can propose moving it.

binds 4 agents · US · Canada

ceilingTransfer Pricing AgentVP Taxv1.8Active