Sub-function
Business Continuity
Owns continuity plan work end to end inside Administration. Runs 4 lines across 22 stations, drains the repeatable share into no shared tower, and holds 5 human gates.
Estate rating
BBB
74 / 100
Plans and exercises are agentic. Activating a continuity plan commits the enterprise to a costly posture change and stays a named human call.
Agents
10
Lines
4
Units / wk
6,106
Timetable vs actual
12.6h → 10.2h
Cost / unit
$14
was $39
Run-rate saving
$7.8M
annualized at this volume
The 10 agents running this sub-function
Grouped by what they are for, not by where they sit. The agent org is process-shaped.
Continuity Orchestrator
Owns the business continuity lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.
ceiling A2 · escalates to Escalates to Director, Business Continuity when the unit falls outside the decision envelope or confidence drops below the floor.
Business Impact Analysis Agent
Executes the business continuity step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A2 · escalates to Escalates to Director, Business Continuity when the unit falls outside the decision envelope or confidence drops below the floor.
Dependency Mapping Agent
Executes the business continuity step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A2 · escalates to Escalates to Director, Business Continuity when the unit falls outside the decision envelope or confidence drops below the floor.
Plan Maintenance Agent
Executes the business continuity step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A2 · escalates to Escalates to Director, Business Continuity when the unit falls outside the decision envelope or confidence drops below the floor.
Exercise Design Agent
Executes the business continuity step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A2 · escalates to Escalates to Director, Business Continuity when the unit falls outside the decision envelope or confidence drops below the floor.
Crisis Comms Agent
Executes the business continuity step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A2 · escalates to Escalates to Director, Business Continuity when the unit falls outside the decision envelope or confidence drops below the floor.
Recovery Coordination Agent
Executes the business continuity step it owns, posts its evidence, and hands the unit to the next stage.
ceiling A2 · escalates to Escalates to Director, Business Continuity when the unit falls outside the decision envelope or confidence drops below the floor.
Continuity Policy Agent
Holds the rules that bind every other agent in business continuity. Versions them, tests them against live decisions, and blocks work that breaches them.
ceiling A2 · escalates to Escalates on any decision that would breach a live policy version, with the clause cited.
Resilience Strategy Agent
Authors positions on business continuity. Frames the question, models the options, and writes a recommendation a human can ratify or reject.
ceiling A2 · escalates to Escalates when two options sit inside the confidence band and the evidence cannot separate them.
Business Continuity Challenger Agent
Adversarial reviewer for business continuity. Argues the opposite case on every position and flags where the evidence does not carry the claim.
ceiling A2 · escalates to Escalates when a ratified position is still running against a break condition it flagged.
Estate rating breakdown
Seven control dimensions. Judgment readiness runs against autonomy on purpose.
People
What the humans stopped doing, and what they do now.
Redeployed into cross-function process redesign.
Lines running in this sub-function
Each line is a workflow. Click a line to walk it station by station.
Strategy positions this sub-function holds
An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.
Resilience Position
In challengev4What operating shape carries twice the current continuity plan volume without adding headcount, and what breaks first if we are wrong?
Hold the ceiling at A2 for business continuity. Plans and exercises are agentic. Activating a continuity plan commits the enterprise to a costly posture change and stays a named human call. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.
confidence
73%
The challenge — Business Continuity Challenger Agent
Business Continuity Challenger Agent argues the recommendation leans on 5 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.
Break conditions
- ·Override rate rises above 9 percent for two consecutive months
- ·Cost per continuity plan stops falling while volume keeps rising
- ·A control failure in this lane reaches a customer or a regulator
Evidence gaps
- ·No independent test of the control evidence behind the touchless rate
| Alternative considered | Cost | Risk | Verdict |
|---|---|---|---|
| Hold the current position | $555k run rate | Known and priced. Cedes ground if comparators move faster. | live |
| Raise the ceiling one level now | $1725k to build controls | Override rate is 11 percent; raising the ceiling before that settles imports the error into production. | rejected on evidence |
| Move the exception tail to the spine | $1006k transition | Loses local context. Rework risk on the cases that are hardest to recover. | under review |
Business Continuity Operating Position
In challengev3Is the current cost per continuity plan defensible against external comparators once inference spend is counted in full?
Keep the repeatable continuity plan volume in the spine and pull the exception tail back into the function. The spine is cheaper per unit; the tail is where the context that prevents rework actually sits.
confidence
61%
The challenge — Business Continuity Challenger Agent
Business Continuity Challenger Agent argues the recommendation leans on 2 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.
Break conditions
- ·Override rate rises above 9 percent for two consecutive months
- ·Cost per continuity plan stops falling while volume keeps rising
- ·A comparator publishes a materially lower unit cost on a like-for-like basis
Evidence gaps
- ·No external comparator on a like-for-like unit definition
- ·Exception cases under $18k are sampled, not fully measured
| Alternative considered | Cost | Risk | Verdict |
|---|---|---|---|
| Hold the current position | $791k run rate | Known and priced. Cedes ground if comparators move faster. | live |
| Raise the ceiling one level now | $1447k to build controls | Override rate is 4 percent; raising the ceiling before that settles imports the error into production. | rejected on evidence |
| Move the exception tail to the spine | $324k transition | Loses local context. Rework risk on the cases that are hardest to recover. | under review |
Policy register
The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.
| Ref | Rule | Scope | Owner agent | Approved by | Version | Status |
|---|---|---|---|---|---|---|
| AD9-POL-200 | Business Continuity Decision Envelope Agents in this lane may act without a human when the continuity plan sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock. binds 6 agents · EU · UK · US | envelope | Continuity Policy Agent | Director, Business Continuity | v2.5 | Active |
| AD9-POL-201 | Business Continuity Evidence Standard Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision. binds 6 agents · Global · EU | evidence | Continuity Policy Agent | Director, Business Continuity | v5.5 | under review |
| AD9-POL-202 | Business Continuity Escalation Rule Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires. Director, Business Continuity owns the response clock. binds 6 agents · Global | escalation | Continuity Policy Agent | Director, Business Continuity | v2.0 | Active |