LensReading which lens this session carries.
Legal/Commercial Advisory

Sub-function

Commercial Advisory

Owns advisory matter work end to end inside Legal. Runs 3 lines across 18 stations, drains the repeatable share into no shared tower, and holds 3 human gates.

orchestrator Commercial Advisory Orchestratorhuman owner Associate General Counsel, Commercialno shared tower — judgment density too high

Estate rating

BBB

69 / 100

autonomy 63%cap 64%

Agents draft the advice and the reasoning. Legal advice is privileged and relied upon, so a qualified human signs every answer that leaves the function.

Agents

8

Lines

3

Units / wk

14,214

Timetable vs actual

9.2h → 11.5h

Cost / unit

$7.32

was $19

Run-rate saving

$8.7M

annualized at this volume

The 8 agents running this sub-function

Grouped by what they are for, not by where they sit. The agent org is process-shaped.

OrchestratorOwns the queue and arbitrates between desks.

Commercial Advisory Orchestrator

Owns the commercial advisory lane end to end. Sequences the other agents, holds the timetable, and decides what surfaces to a human.

ObserveA2142 / 24h94%15% ovr$13/task

ceiling A2 · escalates to Escalates to Associate General Counsel, Commercial when the unit falls outside the decision envelope or confidence drops below the floor.

TaskExecutes stations on a line.

Question Triage Agent

Executes the commercial advisory step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA23,044 / 24h92%4% ovr$0.53/task

ceiling A2 · escalates to Escalates to Associate General Counsel, Commercial when the unit falls outside the decision envelope or confidence drops below the floor.

Precedent Retrieval Agent

Executes the commercial advisory step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA2569 / 24h93%6% ovr$0.61/task

ceiling A2 · escalates to Escalates to Associate General Counsel, Commercial when the unit falls outside the decision envelope or confidence drops below the floor.

Risk Framing Agent

Executes the commercial advisory step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA2596 / 24h91%7% ovr$0.37/task

ceiling A2 · escalates to Escalates to Associate General Counsel, Commercial when the unit falls outside the decision envelope or confidence drops below the floor.

Advice Drafting Agent

Executes the commercial advisory step it owns, posts its evidence, and hands the unit to the next stage.

WorkflowA22,231 / 24h94%4% ovr$0.16/task

ceiling A2 · escalates to Escalates to Associate General Counsel, Commercial when the unit falls outside the decision envelope or confidence drops below the floor.

StrategyForms and defends a position.

Deal Structure Agent

Authors positions on commercial advisory. Frames the question, models the options, and writes a recommendation a human can ratify or reject.

StrategyA2133 / 24h89%16% ovr$7.31/task

ceiling A2 · escalates to Escalates when two options sit inside the confidence band and the evidence cannot separate them.

Legal Doctrine Agent

Authors positions on commercial advisory. Frames the question, models the options, and writes a recommendation a human can ratify or reject.

StrategyA2202 / 24h92%7% ovr$2.04/task

ceiling A2 · escalates to Escalates when two options sit inside the confidence band and the evidence cannot separate them.

ChallengerPaid to disagree before a human has to.

Commercial Advisory Challenger Agent

Adversarial reviewer for commercial advisory. Argues the opposite case on every position and flags where the evidence does not carry the claim.

StrategyA238 / 24h89%11% ovr$2.78/task

ceiling A2 · escalates to Escalates when a ratified position is still running against a break condition it flagged.

Estate rating breakdown

Seven control dimensions. Judgment readiness runs against autonomy on purpose.

Control Coverage66
Evidence Quality68
Override Discipline81
Data Integrity58
Recovery Readiness81
Cost Transparency73
Judgment Readiness58

People

What the humans stopped doing, and what they do now.

headcount on this work87.261.8 FTE

Redeployed into cross-function process redesign.

inference cost per unit$1.90

Lines running in this sub-function

Each line is a workflow. Click a line to walk it station by station.

8 clear5 evidenced0 held
LG2AAdvisory RequestTransactional · 7 stations

Intake

2 live

Triage

22 q

Retrieve precedent

14 q

Draft advice

1 live

Counsel review

8 q

Deliver

1 live

Log precedent

1 q

LG2BDeal Structure ReviewJudgment · 6 stations

Frame

1 live

Model structures

38 q

Assess exposure

0 q

Draft position

40 q

Challenge

11 q

GC ratify

2 q

LG2CPrecedent Library BuildTransactional · 5 stations

Mine advice

1 live

Cluster

15 q

Draft standard

2 live

Counsel approve

1 live

Publish

4 live

Strategy positions this sub-function holds

An agent that only executes is a robot. These are the calls it made, the argument against each one, and what would prove it wrong.

LG2-POS-100

Deal Structure Review

Rejectedv1

Is the current cost per advisory matter defensible against external comparators once inference spend is counted in full?

Hold the ceiling at A2 for commercial advisory. Agents draft the advice and the reasoning. Legal advice is privileged and relied upon, so a qualified human signs every answer that leaves the function. Raise it only after two consecutive quarters where the override rate stays under five percent and every override has a written cause.

confidence

76%

The challenge — Commercial Advisory Challenger Agent

Commercial Advisory Challenger Agent argues the recommendation leans on 5 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.

Break conditions

  • ·Override rate rises above 13 percent for two consecutive months
  • ·Cost per advisory matter stops falling while volume keeps rising
  • ·A control failure in this lane reaches a customer or a regulator

Evidence gaps

  • ·No external comparator on a like-for-like unit definition
  • ·Exception cases under $55k are sampled, not fully measured
Alternative consideredCostRiskVerdict
Hold the current position$670k run rateKnown and priced. Cedes ground if comparators move faster.live
Raise the ceiling one level now$1767k to build controlsOverride rate is 11 percent; raising the ceiling before that settles imports the error into production.rejected on evidence
Move the exception tail to the spine$467k transitionLoses local context. Rework risk on the cases that are hardest to recover.under review
authored by Deal Structure Agentratifier Associate General Counsel, Commercial3 stated assumptions
LG2-POS-101

Commercial Advisory Operating Position

Ratifiedv1

Which parts of commercial advisory should deliberately stay human, and how do we defend that against a cost argument?

Keep the repeatable advisory matter volume in the spine and pull the exception tail back into the function. The spine is cheaper per unit; the tail is where the context that prevents rework actually sits.

confidence

71%

The challenge — Commercial Advisory Challenger Agent

Commercial Advisory Challenger Agent argues the recommendation leans on 4 quarters of data from a period with no volume shock. The confidence band overlaps the alternative, and the position does not say what it would take to be wrong. Recorded as a dissent, not a block.

Break conditions

  • ·Override rate rises above 15 percent for two consecutive months
  • ·Cost per advisory matter stops falling while volume keeps rising
  • ·A comparator publishes a materially lower unit cost on a like-for-like basis

Evidence gaps

  • ·No external comparator on a like-for-like unit definition
  • ·Exception cases under $22k are sampled, not fully measured
Alternative consideredCostRiskVerdict
Hold the current position$304k run rateKnown and priced. Cedes ground if comparators move faster.not selected
Raise the ceiling one level now$793k to build controlsOverride rate is 5 percent; raising the ceiling before that settles imports the error into production.rejected on evidence
Move the exception tail to the spine$336k transitionLoses local context. Rework risk on the cases that are hardest to recover.selected
authored by Legal Doctrine Agentratifier Associate General Counsel, Commercial3 stated assumptions
outcome held

Ratified 5 months ago. Measured since: cost per advisory matter fell 14 percent against a forecast of 10 percent.

Policy register

The rules the agents above are bound by. Version, owner, approver, and the agents each rule constrains.

RefRuleScopeOwner agentApproved byVersionStatus
LG2-POL-200

Commercial Advisory Decision Envelope

Agents in this lane may act without a human when the advisory matter sits inside the stated value, risk and confidence envelope. Outside it, the unit holds at a gate with a named approver and a running clock.

binds 4 agents · LATAM · US

envelopeCommercial Advisory OrchestratorAssociate General Counsel, Commercialv5.0Active
LG2-POL-201

Commercial Advisory Evidence Standard

Every autonomous decision writes inputs, the rule version applied, the model and prompt version, the output and a reversal path. An action with no evidence record is treated as a control failure, not a fast decision.

binds 4 agents · LATAM · US

evidenceCommercial Advisory OrchestratorAssociate General Counsel, Commercialv4.2Superseded
LG2-POL-202

Commercial Advisory Escalation Rule

Escalation is mandatory when confidence falls below the floor, when two options sit inside the confidence band, or when a break condition on a ratified position fires. Associate General Counsel, Commercial owns the response clock.

binds 4 agents · APAC

escalationCommercial Advisory OrchestratorAssociate General Counsel, Commercialv4.9Active